Maria Cardoza
Hickory
Summary
Dedicated professional focused on customer satisfaction, problem-solving, and team collaboration. Proven track record in driving operational efficiency and enhancing team performance. Highly motivated with a strong work ethic and adaptability, excelling in fast-paced environments. Exceptional interpersonal skills and ability to master new skills quickly, contributing to team success.
Overview
1
1
Language
10
10
years of professional experience
Work History
KAM
TBC Corporation
Palm Beach Gardens
04.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Salesperson
TBC Corporation
Palm Beach Gardens
09.2019 - 04.2025
- Created new business opportunities through targeted cold calling campaigns that identified potential clients.
- Established strong client connections through consistent follow-ups and personalized service.
- Guided customers in product selection by aligning choices with their preferences to enhance satisfaction.
- Educated customers on product offerings to enhance knowledge and drive sales.
- Negotiated deals and addressed objections to foster customer relationships.
- Resolved inquiries and complaints promptly to ensure positive shopping experiences.
- Maintained up-to-date knowledge of store products and promotions to support sales efforts.
- Conducted client meetings to effectively assess needs and preferences for tailored service.
Distribution Manager
Tires Now
Conover
10.2016 - 07.2019
- Managed daily distribution operations to ensure on-time product deliveries.
- Developed and implemented routing strategies that enhanced delivery efficiency.
- Collaborated with sales teams to synchronize distribution schedules with customer demands.
- Oversaw inventory management and aligned stock levels with suppliers.
- Conducted regular audits of distribution processes to boost operational efficiency.
- Streamlined operations by hiring and training staff to support growth initiatives.
- Tracked performance metrics to identify improvement areas in delivery rates.
- Supervised worker activities in receiving, storing, testing, and shipping products.
Education
High School Diploma -
Rochester High School
Rochester, TX05-1986
Skills
- Customer relationship management
- Client relationship building
- Client retention
- Sales negotiation
- Supply chain coordination
- Performance tracking
- Team collaboration
Languages
Spanish
Professional
Accomplishments
- Top performer 2022 exceeded sales goal received Trail Blazer Award
Timeline
KAM
TBC Corporation
04.2025 - Current
Salesperson
TBC Corporation
09.2019 - 04.2025
Distribution Manager
Tires Now
10.2016 - 07.2019
High School Diploma -
Rochester High School