Margo McDougald
Greensboro
Summary
Dynamic HR leader with a proven track record at Hudson Automotive Group, specializing in employee relations strategy and compliance. Expert in workplace investigations and risk mitigation, achieving a 20% boost in retention through targeted initiatives. Adept at policy writing and effective communication, driving organizational change and fostering a culture of inclusion.
Overview
10
10
years of professional experience
Work History
EEO & Title IX Special Investigator
Institutional Compliance Solutions
Memphis
08.2024 - Current
- Independently conducted complex investigations involving discrimination, harassment, retaliation, and misconduct.
- Drafted comprehensive, legally defensible reports for internal and external compliance purposes.
- Delivered compliance training to HR teams on Title IX, trauma-informed practices, and federal mandates.
- Conducted thorough investigations into compliance-related issues within organizations.
- Prepared detailed reports outlining investigation findings and recommendations.
- Maintained accurate records of investigations and compliance activities.
- Reviewed police reports to determine if further investigation is warranted.
- Collected evidence, interviewed witnesses, and wrote comprehensive reports.
Senior Regional HR Business Partner
Hudson Automotive Group
Charleston
01.2022 - Current
- Lead HR strategy across 14+ decentralized dealerships, advising CHRO, COO, and CFO on people operations, employee relations, and compliance.
- Serve on the Benefits Council, assessing healthcare plan effectiveness and cost alignment with business needs.
- Manage high-risk ER cases involving discrimination, harassment, retaliation, and ethical concerns; deliver legally sound findings.
- Lead ADA interactive process, coordinate accommodations, and ensure legal compliance for complex cases.
- Developed and launched standardized performance evaluation cycles (14-day to annual), improving transparency and accountability.
- Increased employee engagement by 15% and boosted retention by 20% through targeted coaching and inclusion initiatives.
- Authored HR policies and SOPs aligning with multi-state labor laws and operational objectives.
- Partnered with Legal, Finance, and Ops to assess risk and optimize workforce structure during business transformation.
- Directed HR due diligence and onboarding for multiple acquisitions; ensured seamless transitions post-close.
Senior Regional HR Manager
Asbury Automotive Group
Atlanta
01.2019 - 01.2022
- Directed regional HR and ER strategy across Southeast dealerships during rapid M&A growth.
- Created and implemented ADA accommodation protocols and DEI strategy, leading to 30% improvement in employee perception scores.
- Developed succession planning framework, identifying internal talent and building bench strength across stores.
- Led ATS implementation, reducing time-to-fill by 37% and improving onboarding efficiency.
- Improved regional retention by 35% through alignment of talent acquisition with Total Rewards and onboarding.
- Partnered with leadership on labor strategy, policy interpretation, and conflict resolution.
Sr. EEO Consultant & Investigator
University of North Carolina at Greensboro
Greensboro
01.2018 - 01.2019
- Led investigations into Title IX, EEO, harassment, and retaliation complaints; represented institution in legal proceedings.
- Built ADA accommodation process from the ground up, ensuring compliance with state and federal regulations.
- Served as campus-wide compliance trainer and policy advisor to senior administration.
Employee Relations Counselor
North Carolina A&T State University
Greensboro
01.2016 - 01.2018
- Conducted employee investigations involving misconduct, harassment, and performance violations.
- Co-founded DEI Council and advised on inclusive policy development.
- Developed and delivered employee relations policy training to supervisors.
Education
B.S. - Business Administration
Guilford College
Greensboro, NC05-2017
MBA - Human Resource Management
University of North Carolina at Greensboro
GreensboroSkills
- Employee and labor relations strategy
- Workplace investigations and risk mitigation
- HR and legal compliance (FMLA, ADA, FLSA, Title VII, NLRA)
- Ada interactive process and accommodations
- Performance management and succession planning
- Total rewards and benefits optimization
- Organizational change & culture transformation
- M&A HR strategy and integration
- Multi-jurisdictional operations
- HR technology and analytics (HR Acuity, Paycom, ADP, CDK)
- Diversity, equity, and inclusion (DEI)
- Policy writing
- Investigative techniques
- Evidence collection
- Employee relations
- Performance evaluation
- Conflict resolution
- Effective communication
- Report drafting
- Legal compliance
- Problem solving
- Attention to detail
Timeline
EEO & Title IX Special Investigator
Institutional Compliance Solutions
08.2024 - Current
Senior Regional HR Business Partner
Hudson Automotive Group
01.2022 - Current
Senior Regional HR Manager
Asbury Automotive Group
01.2019 - 01.2022
Sr. EEO Consultant & Investigator
University of North Carolina at Greensboro
01.2018 - 01.2019
Employee Relations Counselor
North Carolina A&T State University
01.2016 - 01.2018
B.S. - Business Administration
Guilford College
MBA - Human Resource Management
University of North Carolina at Greensboro