- Painting
- Magic: The Gathering
- Animal Welfare Advocacy
- Sports blogging (hockey, some baseball)
- Dungeons & Dragons with friends
Margaret Menke
Lexington
Summary
- Dedicated delivery driver with a strong focus on service excellence and dependability. Proven ability to process sales accurately and maintain operational efficiency.
- Detail-oriented professional skilled in accurate sales processing and excellent customer service. Known for maintaining cleanliness and organization while adapting to fast-paced environments, ready to enhance operational efficiency and customer satisfaction.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Domino's Pizza
10.2025 - Current
- Delivered orders accurately and efficiently to customers within designated timeframes.
- Maintained cleanliness and organization of delivery vehicle to ensure safety and compliance with regulations.
- Communicated effectively with team members to coordinate order preparation and delivery schedules.
- Collaborated with store staff to ensure quality control of food items prior to delivery.
- Provided excellent customer service by addressing inquiries and resolving issues during deliveries.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced work environment.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Delivered pizzas efficiently to ensure customer satisfaction and timely service.
- Navigated local routes using GPS technology for optimal delivery times.
- Assisted in packing orders to ensure quality and presentation standards.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Cashier
Ollie’s Bargain Outlet
03.2025 - 09.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained clean and organized checkout area to enhance operational efficiency.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Lead Cashier
World Market Cost Plus
08.2023 - 12.2025
- Supervised daily cash operations, ensuring accuracy in transactions and customer service.
- Trained and mentored new cashiers, fostering a collaborative team environment.
- Implemented efficient checkout processes, reducing wait times for customers.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
- Handled cash with high accuracy and took care to check bills for fraud.
Bakery Sales Associate
Great Harvest Bread Co.
11.2023 - 05.2024
- Provided exceptional customer service, assisting customers with product selection and addressing inquiries.
- Maintained product displays, ensuring freshness and visual appeal in accordance with company standards.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained safe food handling standards at all times.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Developed and maintained specific knowledge of breads, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
- Marketed bakery products to customers and provided information on ingredients.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Assisted in the preparation of customer orders by packaging items carefully and securely, maintaining product integrity throughout the purchasing process.
- Operated cash register accurately during high-traffic periods, ensuring a smooth checkout process for all customers.
Education
High School Diploma -
Lake Braddock Secondary School
Burke, VA06-2019
Skills
- Optimistic outlook
- Service excellence
- Valid driving credentials
- Accurate and efficient sales processing
- Dependable and reliable
- Strong attention to detail
- Collaborative teamwork
- Order selection and fulfillment
- Quality control
- Goods transportation
Interests
Timeline
Delivery Driver
Domino's Pizza
10.2025 - Current
Cashier
Ollie’s Bargain Outlet
03.2025 - 09.2025
Bakery Sales Associate
Great Harvest Bread Co.
11.2023 - 05.2024
Lead Cashier
World Market Cost Plus
08.2023 - 12.2025
High School Diploma -
Lake Braddock Secondary School