Marcy Hurlocker
Goldsboro
Summary
Friendly and customer service oriented individual with strong verbal and written communication skills is seeking to join the Customer Service Representative team at SupplyHouse.com.
Overview
14
14
years of professional experience
Work History
Distribution Center Associate
Becton Dickinson
10.2024 - 02.2025
- Assigned to outbound department as a Stager
- Staged pallets by locating, utilizing RF Scanner to identify pallets, palletize overstock, print shipping labels and packing lists
- Followed verbal and written communication to complete staging tasks.
- Worked as part of the Outbound team and also worked independently.
- Put safety first at all times
- Operated electric pallet jack
Production Worker
Mann + Hummel
06.2022 - 10.2027
- Followed verbal instructions from team lead to accomplish daily goals
- Worked as part of a team on a production line to assemble air filters
- Packaged, labeled and stacked finished products on pallets according to established procedures
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Finished Goods Inventory Clerk
Mann + Hummel
10.2022 - 09.2024
- Utilized warehouse management system Sage X3 to maintain inventory count, track usage, research discrepancies and perform stock change transactions
- Assisted pickers when needed to locate finished goods to complete orders
- Obtained forklift certification to safely operate a sit down forklift to move pallets within finished goods
- Team player
- Followed established safety policies to put safety first at all times
Fuel Station Attendant
Sam's Club
08.2020 - 01.2022
- Provided excellent customer service
- Opened and closed fuel station by following compliance checklist and Standard Operating Procedures (SOP's)
- Troubleshot fuel pumps when issues arose
- Followed safety procedures in emergency situations
- Maintained cleanliness of fuel station by following Standard Operating Procedures (SOP'S) when cleaning fuel spills
Clothing Merchandiser
Sam's Club
12.2019 - 08.2020
- Provided excellent customer service to all members
- Ensured all merchandise in the clothing department was stocked and correctly displayed
- Maintained the visual appearance of end caps and pods
- Safely used manual pallet jack to move merchandise
- Responsible for assisting members in the jewelry department by showing jewelry, answering questions and ringing up members
- Cleaned clothing department when needed to maintain a neat appearance
Fuel Station Attendant
Sam's Club
09.2018 - 12.2019
- Provided excellent customer service
- Opened and closed fuel station by following compliance checklist and Standard Operating Procedures (SOP's)
- Troubleshot fuel pumps when issues arose
- Followed safety procedures in emergency situations
- Maintained cleanliness of fuel station by following Standard Operating Procedures (SOP'S) when cleaning fuel spills.
Front End Member Service Cashier
Sam's Club
11.2014 - 09.2018
- Provided excellent and consistent customer service
- Worked as part of the front end team
- Operated a point-of-sale system to process cash, check, and credit card transactions
- Responsible for maintaining a correct cash til during shift and balancing cash til at end of shift
- Followed company policy by informing every member of the plus membership and available credit cards
- Applied training to communicate policies and procedures to members when needed
- Ensured a clean work area by sanitizing the cash register belt when needed
Document Preparer
Nease Personnel
03.2014 - 04.2014
- Temporary assignment through Nease Personnel
- Followed established policies and procedures to correctly process medical documents for digitization
- Maintained confidential nature of medical documents
- Worked efficiently as part of a team
Office Assistant
Nease Personnel
01.2014 - 02.2014
- Temporary assignment through Nease Personnel
- Assisted the Accounting Technician by making copies of documents , greeting visitors and receiving deliveries
- Operated a multi-line phone system to answer, screen and forward calls and page employees when necessary
- Accurately entered data from an electronics manual into an Excel spreadsheet
Education
Bachelor of Science - Information And Library Services
University of Maine At Augusta
Augusta, ME06-2011
Skills
- Excellent Verbal and Written Communication
- Customer Oriented Mindset
- Team Player
- Ability to Work Independently
- Adaptability
Timeline
Distribution Center Associate
Becton Dickinson
10.2024 - 02.2025
Finished Goods Inventory Clerk
Mann + Hummel
10.2022 - 09.2024
Production Worker
Mann + Hummel
06.2022 - 10.2027
Fuel Station Attendant
Sam's Club
08.2020 - 01.2022
Clothing Merchandiser
Sam's Club
12.2019 - 08.2020
Fuel Station Attendant
Sam's Club
09.2018 - 12.2019
Front End Member Service Cashier
Sam's Club
11.2014 - 09.2018
Document Preparer
Nease Personnel
03.2014 - 04.2014
Office Assistant
Nease Personnel
01.2014 - 02.2014
Bachelor of Science - Information And Library Services
University of Maine At Augusta
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