Marcus Mitchell
Lillington
Summary
Well-qualified sergeant, motor transport operator with several years of experience in the U. S. Military. Proficient in managing the movement of equipment, supplies and personnel through convoys. Successful leader and problem-solver with an organized and diligent approach.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Motor Transport Operator
US Army
Fort Bragg
03.2019 - Current
- Operated military vehicles to transport personnel and equipment efficiently.
- Conducted vehicle inspections to ensure safety and operational readiness.
- Maintained accurate logs of vehicle usage and maintenance activities.
- Trained junior operators on vehicle handling and safety protocols.
- Collaborated with team members to plan and execute transportation missions.
- Assisted in coordinating logistics for troop movements and deployments.
- Transported hazardous materials safely following established guidelines.
- Operated all-wheel vehicles and equipment over variety of terrain and roadways for support of combat operations.
- Inspected and maintained vehicles to ensure they were safe for operation.
- Loaded, secured, and unloaded cargo according to established procedures.
- Operated a variety of motor transport equipment in a safe manner.
- Drove defensively at all times in order to avoid potential hazards on the road.
- Performed daily vehicle maintenance by checking fluid levels, tire wear and brake integrity.
- Secured cargo against inclement weather, pilferage and possible damage.
Correctional Officer
Colorado Department Of Corrections
Cañon City
07.2016 - 03.2019
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Responded promptly to incidents, ensuring swift resolution and safety protocols.
- Documented daily activities and incidents in detailed reports for management review.
- Enforced facility rules and regulations to uphold order and discipline among inmates.
- Assisted in crisis intervention situations, employing de-escalation techniques effectively.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Conducted headcounts to ensure that all inmates were accounted for.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Performed head counts, checking cells for missing inmates.
- Guarded facility entrances to screen visitors.
- Served meals and dispensed medications to inmates.
Unarmed Security Guard
Securitas Security Services USA
Colorado Springs
04.2014 - 07.2016
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and deter potential security breaches.
- Responded promptly to alarms, incidents, or emergencies on-site.
- Enforced access control measures for authorized personnel and visitors.
- Prepared detailed incident reports for any unusual activities or disturbances.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Observed all entrances for any signs of criminal activities or trespassers.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Responded promptly to inquiries from staff members regarding security issues or concerns.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Utilized two-way radios and other communication devices for effective team coordination.
- Maintained log books with accurate entries on daily activities and notable events.
- Provided first aid and basic life support until medical professionals arrived.
- Operated security vehicles for patrolling large premises efficiently.
- Monitored CCTV systems to ensure safety and security of premises.
Grocery Department Manager
Walmart
Colorado Springs
04.2012 - 06.2014
- Managed grocery department operations and ensured product availability.
- Trained and supervised staff on customer service standards.
- Coordinated inventory management and stock replenishment processes.
- Monitored compliance with safety and sanitation regulations.
- Assisted customers with inquiries and resolved issues effectively.
- Collaborated with other departments to coordinate special events or promotions within the store.
- Ensured timely resolution of customer inquiries or complaints regarding product availability, pricing and quality.
- Managed merchandising efforts across multiple categories within the grocery department.
- Supervised staff in the grocery department including hiring, training, scheduling and evaluating employees.
- Created weekly schedules that optimized staff productivity while minimizing labor costs.
- Worked closely with store management team to develop new initiatives that would improve customer satisfaction ratings.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bachelor of Arts - Criminal Justice
Shaw University
Raleigh, NC 08.2005 - 05.2008
Skills
- Vehicle operation
- Safety inspections
- Cargo security
- Hazardous materials transport
- Incident reporting
- Communication skills
- Combat operations
- Overseeing transportation
- Transportation regulations
- Equipment accountability
- Mission-critical support
Timeline
Motor Transport Operator
US Army
03.2019 - Current
Correctional Officer
Colorado Department Of Corrections
07.2016 - 03.2019
Unarmed Security Guard
Securitas Security Services USA
04.2014 - 07.2016
Grocery Department Manager
Walmart
04.2012 - 06.2014
Bachelor of Arts - Criminal Justice
Shaw University
08.2005 - 05.2008