Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
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Marcus Hall

Charlotte

Summary

Dynamic Account Executive with a proven track record at Pets Best Insurance, driving strategic growth and enhancing client engagement. Expert in Salesforce and relationship management, I successfully expanded a $140M+ portfolio and improved conversion rates through tailored solutions. Recognized for my consultative selling approach and ability to foster cross-functional collaboration.

Overview

5
5
years of professional experience

Work History

Account Executive (insurance and Affinity Channel)

Pets Best insurance
Charlotte
07.2022 - Current
  • Lead strategic growth initiatives and oversee the full sales cycle across a $140M+ portfolio, driving account expansion and new business development.
  • Conduct targeted demos and presentations to address specific client needs, customizing solutions to drive a higher conversion rate.
  • Partner with cross-functional teams, including marketing and analytics, to ensure client satisfaction and seamless onboarding.
  • Leverage Salesforce to track sales activities, manage pipelines, and maintain a detailed record of client interactions.
  • Engage in competitive analysis to understand market trends and adjust positioning, enhancing client engagement and acquisition.
  • Recognized for strong communication and organizational skills, consistently meeting high standards in a dynamic, fast-paced environments.

Business Development Manager | Key Initiatives

Synchrony Financial Inc
Atlanta
11.2021 - 07.2022
  • Increased client retention by designing and implementing a centralized contract renewal process in Salesforce, securing 8 key clients in under 4 months.
  • Enhanced prospect pipeline management by establishing an agile lead-tracking framework, saving 4+ hours weekly on manual updates.
  • Boosted RFP success rates by 20% through market research and delivering strategic insights across 40+ prospects.

Client Development Analyst | Outdoor/Powersports Industry

Synchrony Financial Inc
Atlanta
03.2021 - 11.2021
  • Automated client prioritization using a data-tested Salesforce algorithm, reducing manual effort and saving 5 hours weekly.
  • Improved client credit card engagement by 10% QoQ by leading cross-functional teams to automate performance reviews through Seismic.

Strategic Partnerships Specialist | CareCredit

Synchrony Financial Inc
Atlanta
07.2020 - 03.2021
  • Led the creation of a digital platform connecting 100+ dental groups with FSMs. Driving client engagement.
  • Supported a $1B orthodontic expansion through market research and presentations to CareCredit stakeholders.
  • Reduced event participation costs by 40% through analysis of virtual tradeshows ROI, increasing efficiency and engagement.

Education

B.B.A - Marketing

Howard University
Washington, DC
05-2020

Management -

St. John’s University
New York, NY
05-2017

Skills

  • Relationship Management
  • Business Analysis
  • Pipeline Management
  • Revenue Forecasting
  • Consultative Selling
  • Negotiations
  • Salesforce
  • Google Analytics
  • Microsoft Excel
  • Presentation skills
  • Business development
  • Market analysis

Affiliations

  • Food Blogger
  • Motivational Speaker

Timeline

Account Executive (insurance and Affinity Channel)

Pets Best insurance
07.2022 - Current

Business Development Manager | Key Initiatives

Synchrony Financial Inc
11.2021 - 07.2022

Client Development Analyst | Outdoor/Powersports Industry

Synchrony Financial Inc
03.2021 - 11.2021

Strategic Partnerships Specialist | CareCredit

Synchrony Financial Inc
07.2020 - 03.2021

B.B.A - Marketing

Howard University

Management -

St. John’s University

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