Marc Haberkorn

NCR is an $8B software, services, and hardware company serving retailers, restaurants, and banks. NCR Retail is the worldwide technology provider to retail stores (self checkout, point of sale, loyalty, analytics, payments, e-commerce, etc.)

Transformation/Product role: Transformed org of 75 product managers from reactive services mindset to proactive product mindset & design thinking approach. Built product marketing function.

• Operating Leadership Team member (Top ~50 execs in NCR)
• Led team of 75 product managers & product marketers plus 15 UX Designers & 70 product owners via dotted line
• Report to President of Retail Division, 2nd line to CEO
• Built platform/SaaS product strategy, connected 10% of world-leading install base, grew revenue/lane by 80%

Transformation/Product role: Accelerated shift from one-time to subscription licensing, and modernized software products' end-to-end user & buyer experiences to reduce friction and customer acquisition cost (digital marketing + inside sales / self-serve buy)

• Reported to General Manager of $5B division in IBM Cloud
• Built & led team of 60 (35 marketers, 10 product managers, 15 dotted line inside sellers)
• Grew digital + subscription revenue from $180M to $300M

Turnaround/Product role: API's are a core element of cloud computing - the glue that lets software products work together without building custom code. We took a portfolio that was declining, returned to growth, and #1 in Gartner Magic Quadrant

• Responsible for $200M P&L. Inherited at -25% YoY, improved to +11% YoY in 1 year by addressing core product issues via build/buy/partner activities
• Led team of 16 product managers, 4 designers, 150 engineers
• Reported to CEO of StrongLoop (acquired startup)

• 7 years as a software engineer & architect
• 7 years as Product Manager prior to becoming an executive
• Launched 2 cloud management products to $20M and $100M
• Led adoption of IBM Design Thinking, focus on user needs/UX