Mara Edmondson
Waxhaw
Summary
Licensed Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Associate
Whole Foods Market
08.2022 - 02.2023
- Taking care of customers needs and making sure they're happy when they leave
- Making sure everything is clean and organized
- Preparing the store for the morning shift
- Being assertive and aware of customers who look lost or have questions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
Hair Stylist Assistant
Brush'd
01.2022 - 08.2022
- Assisted hair stylists with colorwork by applying base colors and toners.
- Checked in with clients to make sure their comfortable throughout appointments and services.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Offered exceptional service and support to walk-in and scheduled customers.
- Studied advanced techniques to develop proficiency and better serve customers.
- Recommended products for clients based on individual needs.
- Increased client satisfaction by providing excellent customer service.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Patient Care Coordinator
Adult Dentistry of Ballantyne
01.2021 - 07.2022
- Tasked to make sure all the doctors and hygiene patients are confirmed and updated on their information
- Confirming appointments and patient insurance
- Organizing payments and making sure all the patients are taken care of and comfortable
- Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
- Managed office schedules and calendars to coordinate administrative planning and execution
- Booked appointments for patients and checked insurance benefits using CareStack.
Color Specialist
Planet 21 Salon
06.2013 - 04.2018
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences
- Communicated effectively with clients to establish expectations and desires for color treatment
- Kept on top of current hair cutting, coloring and styling trends
- Brushed, washed and thoroughly rinsed clients' hair prior to coloring, avoiding pulling hair or aggravating scalp
- Selected and formulated chemical color treatments to achieve clients' desired hair color, measuring and mixing components with accuracy.
Education
Associate's degree in cosmetology -
Aveda Institute of Charlotte
Charlotte, NC05.2014
Skills
- Customer Experience
- Organizational skills
- Blow outs/styling
- Knowing someone needs something without them asking
- Communicating
Certification
Cosmetology License
Timeline
Store Associate
Whole Foods Market
08.2022 - 02.2023
Hair Stylist Assistant
Brush'd
01.2022 - 08.2022
Patient Care Coordinator
Adult Dentistry of Ballantyne
01.2021 - 07.2022
Color Specialist
Planet 21 Salon
06.2013 - 04.2018
Associate's degree in cosmetology -
Aveda Institute of Charlotte
Similar Profiles
Angelica GarzaAngelica Garza
Shopper at Whole Foods MarketShopper at Whole Foods Market
Christopher CarpenterChristopher Carpenter
Produce Department Manager at Whole Foods MarketProduce Department Manager at Whole Foods Market
Julio CervantesJulio Cervantes
Shopper at Whole Foods MarketShopper at Whole Foods Market