Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Library Assistant
University of Idaho Library
Moscow
10.2024 - 01.2025
Streamlined library material organization and maintained accurate cataloging systems.
Provided research assistance and resource guidance to patrons.
Collaborated with staff to develop educational programs and events for students.
Supported cataloging of new books and materials to ensure comprehensive collections.
Maintained precise records of circulation activities, including check-ins, check-outs, and overdue items.
Treasurer
Indian Student Association
Moscow
08.2024 - 01.2025
Managed budgeting processes for cultural events and activities to ensure financial accuracy.
Oversaw financial transactions while maintaining detailed records of expenditures and investments.
Collaborated with team members to strategize and execute fundraising initiatives.
Presented financial reports during board meetings, highlighting key insights as required.
Front Desk Receptionist
Park Plaza Hotel
London
01.2023 - 12.2023
Delivered exceptional customer service while greeting guests.
Coordinated seamless guest check-ins and check-outs to enhance satisfaction.
Maintained an organised front desk, addressing guest requests and concerns promptly.
Assisted guests with information regarding hotel amenities, services, and local attractions.
Managed reservations through hotel management system with meticulous attention to detail.
Front Desk Receptionist & Barista
Café
London
01.2022 - 12.2023
Greeted customers warmly upon café arrival to enhance guest experience.
Scheduled reservations and coordinated seating arrangements for optimal guest flow.
Processed cash transactions and payments with accuracy to maintain financial integrity.
Trained new reception staff on café procedures to ensure consistent service quality.
Shop Assistant, Baker & Cashier
Pantry Shop
London
01.2022 - 12.2022
Optimized store operations through effective collaboration with team members.
Ensured appealing merchandise displays by stocking shelves and organizing products.
Maintained cleanliness of shop floor to enhance overall customer experience.
Responded to phone inquiries regarding store hours, product availability, and pricing.
Provided personalized assistance to customers in selecting appropriate products.
Receptionist
Indian Restaurant
London
01.2022 - 12.2022
Coordinated security and staff to ensure safe passenger flow during peak hours.
Processed passenger check-ins with automated systems to maintain smooth operations.
Managed incoming calls and directed inquiries to appropriate departments efficiently.
Assisted in resolving passenger complaints, utilizing strong conflict resolution skills.
Maintained cleanliness and organization of reception area for optimal guest experience.
Education
Graduation - Biotechnology
Wake Tech Community College
North Carolina
08.2025
Foundation Year Program - Law and Social Sciences (Criminology)
Kingston University
London, UK
Some College (No Degree) - Medical Science
University of Idaho
Moscow, ID
Skills
Verbal and interpersonal communication
Laboratory techniques
Conflict resolution
Attention to detail
People skills
Multi-tasking
Problem-solving
Professional phone etiquette
Patience
Active listening
Public speaking
Customer service
Research assistance
Financial management
Data analysis
Library technology
Certification
Level 2 Food Safety and Hygiene for Catering, London, UK, 01/01/22
Food Allergy and Intolerance Training, London, UK, 01/01/23
Hobbies and Interests
Painting
Reading books
Learning new languages
Photography
Cooking
Languages
English, Proficient
Hindi, Advanced
Punjabi, Proficient
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Library Assistant
University of Idaho Library
10.2024 - 01.2025
Treasurer
Indian Student Association
08.2024 - 01.2025
Front Desk Receptionist
Park Plaza Hotel
01.2023 - 12.2023
Front Desk Receptionist & Barista
Café
01.2022 - 12.2023
Shop Assistant, Baker & Cashier
Pantry Shop
01.2022 - 12.2022
Receptionist
Indian Restaurant
01.2022 - 12.2022
Graduation - Biotechnology
Wake Tech Community College
Foundation Year Program - Law and Social Sciences (Criminology)