Summary
Overview
Work History
Education
Skills
Timeline
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Manisha Yarapothina

High Point

Summary

Accomplished Project Manager and Business Analyst with a strong background in Agile practices and risk management at MedCost. Successfully directed cross-functional teams to optimize project results, achieving notable improvements in claims processing auto adjudication rates. Focused on driving operational efficiency and innovative solutions in project execution.

Overview

11
11
years of professional experience

Work History

Project Manager / Business Analyst / Product Manager

MedCost, Winston Salem
Winston Salem
05.2021 - 02.2024
  • Worked on various projects over the course of 3 years in care management sector, reporting, Level funding Product Management as a Business Analyst, Project Manager, Product Owner. Worked in Agile and waterfall.
  • Migrating to a new claims processing platform with a high auto adjudication rate.
  • Responsible for creating project charters, project scope, Resource Management, Conflict Management, Vendor Management.
  • Responsible for discovery sessions and gathering requirements.
  • Responsible for documenting AS IS / TO BE processes, BRD, use cases

IT Business Analyst & Project Manager

Corning, Charlotte & Corning, NY
Charlotte & Corning
02.2019 - 05.2021
  • Project 1: SD WAN Implementation and moving to cloud from on-prem by reducing the cost of WAN Optimization tools, increasing bandwidth, High Availability network and using public bandwidth, dual stack, redundant, jitter free solution.
  • Project 2: Migrating from QIP to IPAM and clean up for the old environment.
  • Project 3: Enhance Corning wireless network connection around the world and upgrading to corning current wireless standards.
  • Project 4: Building IT Lab to perform testing of networking and underlying infrastructure.
  • Responsible for creating project charters
  • Facilitated meetings to gather the requirements with the technical team and the vendors

Business Systems consultant

Wells Fargo
04.2018 - 12.2018
  • Project: To provide single source of reporting and one stop shop for all IT Data
  • Facilitated JAD sessions with SME’s, Owning Technology Managers, DBA’s and architects of different IT Applications across the enterprise.
  • Gather requirements for the viable sources
  • Developed Process flows that support application.
  • Experience in gathering user requirements, preparing and analyzing Business Requirement Documents (BRD).
  • Performed Data validation and Data Analysis by writing SQL queries
  • Data Migration/Conversion analyst with expertise, analyzing data from multiple sources.

IT Business Analyst / Scrum Master / Data Analyst

Bank of America
04.2017 - 03.2018
  • Project 1: Access Review Management Project (ART)
  • Project 2: Fair credit reporting ACT provisioning access to RBAC Entitlements
  • All the projects are under Identity Access Management (IAM)
  • Facilitated JAD sessions with SMEs and business analysts from other feeder systems for a detailed analysis and a better understanding of impact of various projects on each other.
  • Use Cases and other Process Flow Models were designed using Visio
  • Create Project Plans using Microsoft Project
  • Performed UAT and SIT Testing.
  • Worked on UAT status reporting daily to keep the management up to date on the progress of the projects.

Business Systems Analyst / Scrum Master

United Guaranty
03.2016 - 03.2017
  • The objective was to upgrade and maintenance of its Mortgage Application System. The Mortgage product is fully integrated, Web-centric, real-time mortgage servicing solution that automates all mortgage servicing processes from loan origination, credit appraisal, credit enhancement, Escrow management, Foreclosure and payment processing. Our team worked with all the concerned business areas and was responsible for successfully provisioning the project from inception until transition to the bank.
  • Created and reviewed business requirements documents (Underwriting, Price request service, Enticement Rates Request service, Rate Lock/Option Notification service, Loan Delivery service, Credit Report service, Eligibility service, Property Assessment Lookup Request service, Case File ID Request service), functional specifications documentation, test plans documents and developed functional requirements that supported the overall objective through meetings with Business Area managers and stakeholders.
  • Conducted user interviews with mortgage servicing departments, gathering requirements, analyzing the requirements.
  • Used Agile(SCRUM) approach. Helped in moving from waterfall to Agile and coaching agile principles.
  • Designed and developed Use Cases, Activity Diagrams, Class Diagrams and Sequence Diagrams using UML.
  • Involved in writing user stories , use cases.
  • Worked as a scrum Master and facilitated Scrum ceremonies.
  • Created Burn up/down charts to show the team’s progress.
  • Helped team in prioritizing and estimating user stories.
  • Developed timelines for project delivery, and managed projects and resources to successful completion.
  • Managed impediments caused to the team .
  • Conducted workflow, process diagram and GAP ANALYSIS to derive requirements for existing systems enhancements.
  • Using detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.
  • Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
  • Assisted the project manager in preparing the project schedules, milestone tracking, resource allocation using Microsoft project 2000.
  • Acted as a resource in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation.
  • Assisted in development of training materials for new technology and process improvements.
  • Used Share Point to provide the hyperlinks.
  • Responsible for all project documentation.
  • Facilitated discussions to help anticipate future needs and opportunities.
  • Performed Integration testing , build verification testing and system testing manually.
  • Assisted in creating analytical models ,helped in forecasting , identifying trends, analyzing metrics, planning .
  • Take feedback from users and incorporate the changes in the sprints.
  • Used SQL to build reports .
  • Used JIRA as a software development tool for the team.
  • Involved in all the phases of SDLC.

Business systems Analyst

Bank of New York
08.2015 - 02.2016
  • Project 1: Deploy Multifactor authentication solutions to expand coverage across privileged access to infrastructure technologies
  • Project 2: Data Migration and Conversion analyst with expertise, analyzing data from multiple source systems.
  • Project 3: Implementation and upgrade of payment gateway between client & Bank of New York
  • Developed in-depth understanding and analysis of data.
  • Developed processes for standardizing raw data coming from different sources in a variety of formats and supported team in cleansing and improving data quality.
  • Data entry, Data Auditing, creating data reports and monitoring all data for accuracy.
  • Performed data entry, update and loading.
  • Involved in All Phases of Project Life cycle.
  • Acted as a liaison between the technical staff and the users (staff and management). Also was responsible for communications between Project Team and other related departments.
  • Review and analyze published Business requirements and determine completeness and adequacy of document for functionality and design process.
  • Analyze, understand business requirements and develop functional specifications (UseCases- Descriptive, Behavior driven), which detail the implementation of new or improved functionality.
  • Facilitate communication upward and across the various members of the development team to ensure that functional and design specifications are implemented using storyboards, scenarios, flowcharts, design prototypes, Wire Frames, Activity diagrams using participatory and iterative design techniques, including observational studies, customer interviews, usability testing, and other forms of requirement’s discovery.
  • Play back the functionality and design implementation to Business Users to get sign off, Update functional and design specifications with feed back from business Users.
  • Participate as a contributor to an interdisciplinary team that includes tech lead.
  • Create the business process model using Visio and present it to the SME for validation and getting the signoffs.
  • Responsible for writing technical reports and conducting technical presentation to all levels of management.
  • Prepared budget and compliance and ensured in minimizing costs.
  • In Agile environment, helped in forecasting velocity, planning capacity, handling requirements churn.
  • Ensured the user stories meet INVEST criteria.
  • Prepared test data for both positive and negative Test Scenarios as per application requirements and wrote the test plans.
  • Assisted the product owner in prioritizing the user stories using techniques like MOSCOW, KANO.
  • Facilitated Scrum Ceremonies like Sprint Planning, sprint review, backlog Refinement where the team has estimated the user stories using Planning poker, relative mass evaluation.

Business Analyst/Risk Investigations Analyst

Amazon
10.2012 - 08.2014
  • The scope of the project was to develop customers online transactions authenticity. It employs a workflow to control and monitor the various work steps in analyzing customer data with respect to online transactions.
  • Gathered Business Requirements. Interacted with the Users, Designers and Developers, Project Manager to get a better understanding of the Business Processes. Analyzed and optimized the process.
  • Used Waterfall methodology.
  • Identifying & Managing risks, Resource analysis, Cost analysis, Post project analysis & coordination among cross-functional teams & follow-up with clients for settlement of project-based issues.
  • Evaluated solutions for business problems/bottlenecks and evaluated alternate methods to increase efficiency and improve control. Analyzed and documented information system requirements and the corresponding impact on business processes.
  • Designed and developed Use cases, Activity Diagrams, Sequence Diagrams using UML and Business process modeling.
  • Maintained the Requirements Traceability Matrix (RTM) across the deliverables of a project.
  • Analyzed business requirements to develop functional and detail design specifications of the application.
  • Managed the workflow process using SDLC methodology and Iterations.
  • Documenting the objectives, constraints and scope of the system.
  • Defined project milestones, schedules, monitored progress and updated plans using MS Project.
  • Consulted with users, resolved problem to meet specific technical and business needs.
  • Validation and Verification accountability for all the deliverables of s/w development projects.
  • Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and supervised the development of User Manuals for customers.
  • Developed data warehouse reporting requirements and created data mapping documents.
  • Worked with Project Manager in coordinating all aspects of project such as initiation, planning including budgeting, scheduling, task assignment and tracking, Change management status reporting and risk management.
  • Prepared reports and presentations for weekly management meeting to update senior Ministry staff on project deliverables, progression and timelines.
  • Trained team members with project knowledge and business processes.
  • Linked business processes to organizational objectives and perform critical path analysis.
  • Worked with QAs to develop Test Plans and Test cases, detected bugs in the system, prepared the Defect reports using Test Director and interacted with developers for Debugging.
  • Utilized existing internal processes and improved those same processes for software problem identification, escalation, and resolution and facilitated project team meetings.
  • Continually reviewed and revised project processes to ensure accurate and timely results.

Education

Bachelor of Science - Electronic and Instrumentation Engineering

Jawaharlal Nehru Technological University
Hyderabad

Skills

  • Software lifecycle methodologies
  • Agile and waterfall models
  • SWOT analysis and gap assessment
  • Risk management techniques
  • Business modeling with Visio
  • Design tool proficiency
  • Requirements management systems
  • Agile project management software
  • Database language skills
  • Defect tracking applications
  • Project Management Tools

Timeline

Project Manager / Business Analyst / Product Manager

MedCost, Winston Salem
05.2021 - 02.2024

IT Business Analyst & Project Manager

Corning, Charlotte & Corning, NY
02.2019 - 05.2021

Business Systems consultant

Wells Fargo
04.2018 - 12.2018

IT Business Analyst / Scrum Master / Data Analyst

Bank of America
04.2017 - 03.2018

Business Systems Analyst / Scrum Master

United Guaranty
03.2016 - 03.2017

Business systems Analyst

Bank of New York
08.2015 - 02.2016

Business Analyst/Risk Investigations Analyst

Amazon
10.2012 - 08.2014

Bachelor of Science - Electronic and Instrumentation Engineering

Jawaharlal Nehru Technological University

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Manisha Yarapothina