Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Mallory Hubbard

Pinehurst

Summary

Dedicated and compassionate Medical Assistant with over a decade of experience in high-volume clinical settings, adept at managing patient flow and performing diagnostic tests. Proven ability to enhance patient care through effective communication and meticulous attention to detail, while ensuring HIPPA compliance. Skilled in EMR documentation and proficient in contributing to improved operational efficiency and patient satisfaction.

Overview

15
15
years of professional experience

Work History

Caregiver

Stay At Home Mom
10.2020 - Current

In the fall of 2020 I took the opportunity to expand my family and stay at home with my young children.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Medical Assistant

Sandhills Orthopedic and Spine Clinic
06.2012 - 10.2020


  • As a Medical Assistant, my duties included: efficiently managing patient flow in a timely manner, phone triage, completing daily tasks, preparing injections, cleaning instruments, stocking rooms, charting, EMR, removing casts, staples, and sutures.
  • Administering trigger point injections, as well as preparing injections for providers, all back-office duties, minor procedures, assisting with epidurals, fluoroscopic procedures and exams with provider as well as performing x-rays.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Ophthalmic Assistant

Doctors Vision Center
05.2011 - 06.2012
  • Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
  • Administered eye medications for dilation and treatment.
  • Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
  • Operated and maintained ophthalmic equipment in alignment with safety procedures.
  • Checked patient vision, field, fundus, and other aspects for ophthalmologist.
  • Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
  • Obtained and recorded patient medical history and past ocular history.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Identified issues during preliminary exam and addressed concerns with physician.

Ophthalmic Assistant

Carolina Eye Associates P.A.
04.2010 - 05.2011
  • Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
  • Administered eye medications for dilation and treatment.
  • Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
  • Checked patient vision, field, fundus, and other aspects for ophthalmologist.
  • Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
  • Assisted in the diagnosis of ocular conditions by performing various tests such as visual acuity measurements, tonometry readings, and optical coherence tomography scans.
  • Enhanced clinic efficiency by maintaining clean and organized examination rooms, ensuring proper equipment functionality.
  • Obtained and recorded patient medical history and past ocular history.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.
  • Measured and recorded visual acuity and color vision testing.

Education

Applied Science Degree - Registered Medical Assistant

PENN FOSTER UNIVERSITY
06-2021

Skills

  • Administrative skills
  • Time management
  • Attention to detail
  • Medical knowledge
  • Patient care
  • Critical thinking
  • Electronic Medical Records
  • Team work
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge

Timeline

Caregiver

Stay At Home Mom
10.2020 - Current

Medical Assistant

Sandhills Orthopedic and Spine Clinic
06.2012 - 10.2020

Ophthalmic Assistant

Doctors Vision Center
05.2011 - 06.2012

Ophthalmic Assistant

Carolina Eye Associates P.A.
04.2010 - 05.2011

Applied Science Degree - Registered Medical Assistant

PENN FOSTER UNIVERSITY
Mallory Hubbard