Mallak Freitekh

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.

• Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
• Actively encouraged children to develop their communication, problem-solving and social skills.
• Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.

• Collaborated with social media director to implement brand goals across channels.
• Analyzed data and implemented strategies to increase traffic. Increased Instagram

reach by 40%. - Recruited diverse student talent for participation in multi-channel

advertising campaign.

• Analyzed social media data to identify trends and opportunities for growth, making

strategic recommendations based on findings.

• Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
• Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
• Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
• Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.