Malik Isaac

PROFESSIONAL SUMMARY Independent Contractor – Telephone Interpreter Medical Interpreter

Dedicated and experienced multilingual Interpreter with extensive experience providing medical and over-the-phone interpretation services. Fluent in Kunama, Tigrinya, Amharic, and English. Skilled in facilitating clear communication between healthcare providers, government agencies, service organizations, and clients with limited English proficiency. Recognized for professionalism, accuracy, cultural sensitivity, and commitment to confidentiality.

June 2025 – Present

Responsibilities:

• Provide accurate and professional over-the-phone interpretation services.
• Facilitate communication between clients and healthcare providers, government agencies, insurance companies, and social service organizations.
• Ensure culturally appropriate communication while remaining impartial.
• Assist Limited English Proficiency (LEP) individuals in understanding information and making informed decisions.

Language Access Metro Project
May 2009 – September 2011

Languages: Kunama and Tigrinya

Responsibilities:

• Delivered medical interpretation services in hospitals, clinics, and healthcare facilities throughout St. Louis metropolitan area, ensuring accurate and timely communication for diverse patient needs.
• Facilitated effective communication between patients and healthcare professionals.
• Maintained high standards of professionalism and accuracy.
• Adjusted to new assignments and challenges to ensure quality service delivery.

Key Achievement:

• Received recognition for exceptional professionalism, reliability, and high-quality interpretation services, contributing to improved patient outcomes across healthcare settings.