Malia Cipolloni

• Greet and check in clients, manage appointment scheduling, and ensure smooth front desk operations in a fast-paced beauty studio.
• Educate clients on lash services, aftercare, and membership options, consistently meeting or exceeding sales goals.
• Process payments, maintain accurate records, and handle client inquiries with professionalism and care.
• Support estheticians by managing time flow and ensuring clients are prepared for their services.
• Assist with studio cleanliness, inventory management, and opening/closing duties.

• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Specialize in brow shaping, waxing, tweezing, tinting, and lamination.
• Strengthened brand reputation by sharing before-and-after photos of client transformations on social media platforms.
• Increased drama of looks by completing lash lifts and tints for clients.
• Build a loyal client base through exceptional service, attention to detail, and personalized care.

• Provide comprehensive personal assistant services including calendar management, scheduling appointments, and errand running.

• Specialize in home organization and decluttering, helping client optimize space and maintain a functional, aesthetically pleasing environment.

• Handle sensitive information and maintain a high level of discretion and confidentiality.

• Offer ongoing support for client’s daily needs, ensuring a seamless and efficient lifestyle.

• Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
• Made owners comfortable with care by following instructions and meeting dog needs.
• Communicate regularly with pet owners to update them on their pets’ status and any concerns.

• Promoted nightlife events across multiple venues using targeted social media marketing, street promotion, and word-of-mouth outreach.
• Recruited large crowds consistently, averaging 100+ guests per event through personal network and community engagement.
• Managed VIP lists and coordinated bottle service reservations, ensuring seamless guest experiences.
• Collaborated with DJs, hosts, and venue managers to design and implement promotional themes and campaigns.
• Increased brand visibility and foot traffic through influencer partnerships and local college outreach.

• Promoted weekly events through social media, direct outreach, and networking to drive attendance and increase venue visibility.
• Built and maintained relationships with guests, influencers, and VIP clients to ensure repeat business and positive word-of-mouth.
• Collaborated with venue managers, DJs, and event coordinators to plan and execute themed nights, guest lists, and bottle service packages.
• Managed guest lists, provided excellent customer service, and ensured a high-quality experience for all attendees.
• Tracked attendance metrics and feedback to optimize marketing strategies and event outcomes.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.