Maleyika Charles
Goldsboro
Summary
Dynamic and customer-focused professional with experience at Beaches Resort, excelling in high-volume dining environments. Proven ability to maintain dining area efficiency and ensure customer satisfaction through effective communication and rapport-building. Skilled in food presentation and adept at managing challenging situations with poise.
Overview
1
1
year of professional experience
Work History
Waitress
Beaches Resort
Turks Caicos Island
06.2024 - 08.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
Sales Associate
Do-It-Center
Turks Caicos Island
12.2023 - 01.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
No Degree - High School Diploma
Southern Wayne High School
Dudley, NC 2833305-2027
Skills
- Dining area maintenance
- Greeting guests
- Food inspection
- Menu presentation
- Food presentation
- Table bussing
- Order delivery
- High volume dining
Languages
French
Professional Working
Timeline
Waitress
Beaches Resort
06.2024 - 08.2024
Sales Associate
Do-It-Center
12.2023 - 01.2024
No Degree - High School Diploma
Southern Wayne High School