Malcolm Wilson Jr.
Concord
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of professional experience
1
1
Certification
Work History
People Operations Intern
Bryn LaRue
01.2024 - 04.2024
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Subway Employee
Danielle Mason
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Wellness Center Assistant
Emily Schneider
08.2023 - 04.2024
- Contributed to a welcoming environment by maintaining clean and organized common areas for clients and staff members.
Peer Mentor Support
Angie Walston
08.2020 - 05.2023
- Enhanced peer understanding by providing one-on-one mentoring and support.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Assisted in the creation of individualized learning plans for each mentee, addressing their specific needs and goals.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
Orientation Leader
Jacqueline Fischer
07.2021 - 08.2023
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Collaborated with fellow Orientation Leaders for seamless event planning and execution.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Assisted new students with course registration and academic advising, streamlining their transition to college life.
Best Crowd Management
BEST
07.2021 - 08.2021
- Maintained crowd control during events, ensuring a safe and enjoyable experience for all attendees.
- Enhanced venue safety by conducting thorough checks and monitoring entry points.
Education
Bachelor of Science - Business Administration
Catawba College
Salisbury, NC05.2024
Business Administration
Barton College
2024
Skills
- Recordkeeping
- Presentations
- Clerical Support
- Scheduling
- Benefits Administration
- Organizational Development
- Talent Management
- Employee Onboarding
community service
- North Rowan high & middle school football coach
- Helping ministries
- Little Warriors football camp coach
Affiliations
- Presidential Leadership Fellows- Cohort 3
- Student Government Association- Athletics Committee/Senate
- New Gen- Mentor
- Future Business Leaders of America
- Catawba College Football
- Barton College Football
Certification
- Private Protective services
- Emerging Leaders Certification- April, 2021
References
References available upon request.
Timeline
People Operations Intern
Bryn LaRue
01.2024 - 04.2024
Wellness Center Assistant
Emily Schneider
08.2023 - 04.2024
Subway Employee
Danielle Mason
05.2023 - 08.2023
Orientation Leader
Jacqueline Fischer
07.2021 - 08.2023
Best Crowd Management
BEST
07.2021 - 08.2021
Peer Mentor Support
Angie Walston
08.2020 - 05.2023
Bachelor of Science - Business Administration
Catawba College
Business Administration
Barton College
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