Malcolm Aaron
Durham
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
6
6
years of professional experience
Work History
Shift Lead & Cash Handling Associate
Papa John’s
06.2021 - 07.2024
- Maintained high standards of customer service, resolving complaints and ensuring satisfaction.
- Ensured compliance with health and safety regulations within the pizzeria environment.
- Trained and mentored new employees to maximize team performance.
- Managed daily cash flow and ensured accurate cash register operations throughout shifts.
Volunteer
Nehemiah Church C.O.G.I.C.
05.2020 - Current
- Coordinated community outreach initiatives to enhance local engagement and participation.
- Organized volunteer recruitment drives to attract new members and increase involvement.
- Engaged with local residents in a friendly, compassionate manner, offering support and information about church and community resources.
- Collaborated with church leaders and volunteers to improve outreach processes and meet the needs of underserved families.
Wholesaler Development Program (WDP)
Association for Wholesaler Diversity (AWD)
09.2025 - 12.2025
- Selected participant in a national 12-week program focused on developing skills in financial product wholesaling and business-to-business relationship management.
- Engaged in mentorship, networking, and professional development with experienced wholesalers and industry leaders.
- Gaining exposure to investment products, sales strategies, and effective client communication within the financial services industry.
- Fall 2025 Cohort – 12-Week Professional Program
Attendee
Conference of African American Financial Professionals (CAAFP)
01.2025 - 01.2025
- Participated in a leading financial industry conference focused on enhancing representation and diversity.
- Engaged with financial professionals, thought leaders, and industry experts to gain insights on best practices and career growth.
- Strengthened understanding of financial services trends, client engagement, and professional networking strategies.
Math Tutor
10.2022 - 05.2024
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Utilized diverse teaching strategies and resources to help students better understand math concepts.
Education
Bachelor’s Degree - Finance
North Carolina A&T State University
Greensboro, NCSkills
- Securities Industry Essentials
- Financial Analysis & Reporting
- Microsoft Excel & Financial Modeling
- Accounting Principles (GAAP)
- Bloomberg Market Concepts (BMC) Certified
- Staff supervision
- Cash handling
- Team leadership
- Customer service focus
- Cash Flow Management
- Reconciliation & Auditing
- Employee training
Community Service
Nehemiah Christian Center, Community Service Volunteer, Durham, NC, Assisted in organizing and distributing financial resources for community aid programs, Managed donations and recorded transactions to ensure accurate fund allocation
Timeline
Wholesaler Development Program (WDP)
Association for Wholesaler Diversity (AWD)
09.2025 - 12.2025
Attendee
Conference of African American Financial Professionals (CAAFP)
01.2025 - 01.2025
Math Tutor
10.2022 - 05.2024
Shift Lead & Cash Handling Associate
Papa John’s
06.2021 - 07.2024
Volunteer
Nehemiah Church C.O.G.I.C.
05.2020 - Current
Bachelor’s Degree - Finance
North Carolina A&T State University