Malaysia Speas
Winston-Salem
Summary
Compassionate Care Manager/PCA with background in overseeing health plans and coordinating patient services. Experience includes collaborating with healthcare professionals, conducting risk assessments, and developing personalized care plans. Strengths lie in strong communication skills, problem-solving abilities, and empathetic approach to patient care. Previous impact includes improving quality of care for patients through efficient management techniques and innovative strategies.
Energetic dietary aide with several years of hands-on experience preparing and serving food to patients within healthcare facilities. Well-versed in sanitation and safety guidelines paired with in-depth knowledge of cooking and baking appliance operations. Successful multitasker possessing positive attitude and great sense of humor.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Care Manager/PCA
Sunrise Senior Living
Winston Salem
02.2024 - 05.2025
- Educated family members about patient's condition, treatments and available resources.
- Assisted with meal planning to meet nutritional plans.
- Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered.
- Maintained daily living standards by assisting residents with personal hygiene needs.
- Conducted assessments of residents physical, psychological, cognitive, social, economic and environmental needs.
- Ensured that all documentation is completed accurately according to state regulations.
Dietary Aide
Tranquility Care
Winston Salem
03.2023 - 02.2024
- Prepared and served meals following dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Monitored food temperatures to ensure safety and compliance with health standards.
- Delivered meals to residents while ensuring timely service and customer satisfaction.
- Supported dietary staff in meal planning and special dietary requests for residents.
- Participated in training sessions to improve knowledge of food safety practices.
- Set up trays and food service carts to deliver food to residents.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Treated patients and team members with dignity and respect.
- Delivered snacks to nurse station for distribution to specific residents.
- Prepared and served meals according to dietary guidelines.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Assisted with preparation of snacks and other light meals.
- Set tables before patients arrived to maintain meal plan productivity.
Education
Parkland High School
Winston Salem, NCSkills
- Care assessment
- Dietary planning
- Chart auditing
- Patient advocacy
- Team collaboration
- Resident communication
- Problem solving
- Time management
- Conflict resolution
- Active listening
- Healthcare
- Patient & family support
- Decision-making
- Excellent communication
- Goal setting
- Multitasking
Timeline
Care Manager/PCA
Sunrise Senior Living
02.2024 - 05.2025
Dietary Aide
Tranquility Care
03.2023 - 02.2024
Parkland High School
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