Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Malachi Davila-Hernandez

Statesville

Summary

Dynamic Shift Leader at Subway with a proven track record in enhancing operational efficiency and team productivity. Skilled in problem-solving and conflict resolution, I successfully implemented workflow improvements that reduced service times. My strong communication abilities fostered a collaborative environment, ensuring high customer satisfaction and effective team training.

Overview

5
5
years of professional experience

Work History

Shift Leader

Subway
07.2022 - Current
  • Oversaw daily operations, ensuring compliance with safety standards and company policies.
  • Trained new employees on procedures, fostering a collaborative team environment.
  • Managed inventory levels, coordinating restocking efforts to maintain product availability.
  • Implemented workflow improvements that enhanced efficiency and reduced service times.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction rates.
  • Collaborated with management to develop strategies for improving team productivity.

Dog Sitter

My Neighbours
01.2021 - Current
  • Provided attentive care and companionship for multiple dogs, ensuring their safety and well-being.
  • Monitored dietary needs, administering meals according to specific requirements for each dog.
  • Established trust with pets through consistent handling techniques, enhancing comfort during visits.
  • Communicated regularly with pet owners, providing updates on pet behavior and health during visits.

Volunteer

Iredell Coast/ Hiden Gem Variety Store
06.2022 - 06.2022
  • This is a non profit organization that one of my buddies, grandma works for.
  • I was helping transfer some furniture and heavy equipment from one store to another.
  • I helped set up all the furniture inside along with other heavy equipment.
  • I was responsible for some remodeling done on the inside as well.
  • Used strong interpersonal communication skills to convey information to others.

Education

Bachelor of Science - Electrical Engineering

University of North Carolina At Charlotte
Charlotte, NC
05-2028

Associate of Science - Associates in Science

Agriculture And Science Early College
05-2025

Skills

  • Problem-solving
  • Positive attitude
  • Team leadership
  • Strong verbal and written communication
  • Conflict resolution
  • time management

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Subway
07.2022 - Current

Volunteer

Iredell Coast/ Hiden Gem Variety Store
06.2022 - 06.2022

Dog Sitter

My Neighbours
01.2021 - Current

Bachelor of Science - Electrical Engineering

University of North Carolina At Charlotte

Associate of Science - Associates in Science

Agriculture And Science Early College

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Malachi Davila-Hernandez