Makiya Crutchfield
Roxboro,NC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Very reliable and go above and beyond for patients. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Duke Regional Hospital
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Taught patients about medications, procedures, and care plan instructions.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Medical Assistant
Roxboro Internal Medcn And Ped
05.2022 - Current
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Direct Personal Care Staff
Reed's AFL Home
05.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Monitored and assisted residents through individual service plans.
- Assisted disabled clients to support independence and well-being.
- One on one with clients to help them and to have fun but also keep it very professional.
- Developed team communications and information for meetings
Shift Leader
Tasty Hut
12.2017 - Current
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
Associate of Applied Science - Medical Assisting
Piedmont Community College
Roxboro, NC05.2024
High School Diploma -
Person High School
Roxboro, NC06.2018
Skills
- Social Perceptiveness
- Decision Making
- First Aid Certification
- Ability to Lift Clients
- CPR Certification
- Service Documentation
- Critical Thinking
- Medication Administration
- Daily workflows
- Safety processes and procedures
- Complaint resolution
- Strong verbal and written communication
- Cash Handling
- Worksite safety
- Customer Service
Certification
- OSHA/BLOODBORNETraining
- Seizure Training
- Medication Administration Training
- CMA/CCMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Duke Regional Hospital
04.2024 - Current
Certified Medical Assistant
Roxboro Internal Medcn And Ped
05.2022 - Current
Direct Personal Care Staff
Reed's AFL Home
05.2020 - Current
Shift Leader
Tasty Hut
12.2017 - Current
Associate of Applied Science - Medical Assisting
Piedmont Community College
High School Diploma -
Person High School
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