Makenzie Grooms
Lumberton
Summary
Results-driven professional with extensive experience in customer service and office administration. Proven track record in streamlining operations and strengthening customer relationships. Committed to driving efficiency and contributing to team success.
Overview
4
4
years of professional experience
Work History
Cashier and Waitress
Bravo Pleasant Pizza
Lumberton
08.2021 - 06.2025
- Maintained accurate cash drawer while handling cash, cards, and coupons.
- Processed customer transactions efficiently in fast-paced environment.
- Assisted customers with inquiries regarding menu items and specials.
- Collaborated with team members to optimize operations during peak hours.
Assistant
Attorney Amber Hyatt's Office
Lumberton
08.2022 - 08.2023
- Streamlined daily office operations and organized legal files for efficiency.
- Drafted legal documents and correspondence to enhance client communication.
- Maintained accurate case management software to track client information effectively.
- Facilitated communication between clients and attorneys to ensure clarity of information.
- Prepared materials for client meetings and court hearings with precision.
Education
High School Diploma -
Lumberton Senior High
Lumberton, NC06-2023
Some College (No Degree) -
UNCP
Pembroke, NCSkills
- Cash handling
- Transaction processing
- Customer assistance
- Case management
- Document drafting
- Office organization
- Effective communication
- Team building
- Problem solving
- Team collaboration
- Adaptability to change
- Basic math
References
References available upon request.
Timeline
Assistant
Attorney Amber Hyatt's Office
08.2022 - 08.2023
Cashier and Waitress
Bravo Pleasant Pizza
08.2021 - 06.2025
High School Diploma -
Lumberton Senior High
Some College (No Degree) -
UNCP