Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makenna Harless

Hubert

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Novelty Nook
06.2024 - Current
  • Greeting customers and assuring great customer service to help provide a satisfactory visit.
  • Maintaining knowledge of all products to assist customers making purchases.

Barista/Beertender

Bake Bottle and Brew
02.2022 - Current
  • Providing excellent customer service by giving beer and wine recommendations, pouring drafts, in proper manner.
  • Maintaining and operating espresso machines, blenders, coffee pots, and other equipment to ensure good outcomes of the beverages.
  • Upholding a consistent clean and organized workspace to ensure the safety of our staff and customers.

Beertender/Cashier

Willy Nilly Warehouse
02.2022 - Current


  • Maintaining knowledge of various beer styles, brands, and brewing processes to answer customer questions and make personalized recommendations.
  • Handled money
  • Ensuring cleanliness and organization of the bar area, including cleaning glasses, taps, and equipment.

Sales Associate

Jess' Boutique
02.2022 - Current
  • Organizing racks and shelves to ensure a welcoming, inviting, and visual appeal to customers.
  • Managing returns and refunds efficiently within the store policy.

Hostess

Saltwater Grill
10.2021 - 02.2022
  • Cross-trained in a variety of roles, including to-go stations, food runner, and customer service.
  • Greeting and seating customers within an orderly fashion to inquire a smooth transition to enhance quality guest experience.
  • Maintained a sanitary and welcoming environment for guests and staff to ensure comfort and safety throughout the stay.

Hostess

Preston's Corner
06.2021 - 09.2021


  • Balancing responsibilities such as greeting and seatings guests, answering phone calls, and updating reservations.
  • Greeted customers with positivity within arrival and provided friendly interactions throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.

Education

High School Diploma -

Swansboro High School
Swansboro, NC
06-2022

Skills

  • Customer Service
  • Cash Handling
  • Flexible schedule
  • Teamwork and collaboration
  • Beer/wine knowledge
  • Multitasking
  • Time Management

Certification

  • Alcohol Seller/Server Certification – Various State-Specific Agencies.

Timeline

Sales Associate

Novelty Nook
06.2024 - Current

Barista/Beertender

Bake Bottle and Brew
02.2022 - Current

Beertender/Cashier

Willy Nilly Warehouse
02.2022 - Current

Sales Associate

Jess' Boutique
02.2022 - Current

Hostess

Saltwater Grill
10.2021 - 02.2022

Hostess

Preston's Corner
06.2021 - 09.2021

High School Diploma -

Swansboro High School
Makenna Harless