Makenna Harless
Hubert
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Novelty Nook
06.2024 - Current
- Greeting customers and assuring great customer service to help provide a satisfactory visit.
- Maintaining knowledge of all products to assist customers making purchases.
Barista/Beertender
Bake Bottle and Brew
02.2022 - Current
- Providing excellent customer service by giving beer and wine recommendations, pouring drafts, in proper manner.
- Maintaining and operating espresso machines, blenders, coffee pots, and other equipment to ensure good outcomes of the beverages.
- Upholding a consistent clean and organized workspace to ensure the safety of our staff and customers.
Beertender/Cashier
Willy Nilly Warehouse
02.2022 - Current
- Maintaining knowledge of various beer styles, brands, and brewing processes to answer customer questions and make personalized recommendations.
- Handled money
- Ensuring cleanliness and organization of the bar area, including cleaning glasses, taps, and equipment.
Sales Associate
Jess' Boutique
02.2022 - Current
- Organizing racks and shelves to ensure a welcoming, inviting, and visual appeal to customers.
- Managing returns and refunds efficiently within the store policy.
Hostess
Saltwater Grill
10.2021 - 02.2022
- Cross-trained in a variety of roles, including to-go stations, food runner, and customer service.
- Greeting and seating customers within an orderly fashion to inquire a smooth transition to enhance quality guest experience.
- Maintained a sanitary and welcoming environment for guests and staff to ensure comfort and safety throughout the stay.
Hostess
Preston's Corner
06.2021 - 09.2021
- Balancing responsibilities such as greeting and seatings guests, answering phone calls, and updating reservations.
- Greeted customers with positivity within arrival and provided friendly interactions throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Swansboro High School
Swansboro, NC06-2022
Skills
- Customer Service
- Cash Handling
- Flexible schedule
- Teamwork and collaboration
- Beer/wine knowledge
- Multitasking
- Time Management
Certification
- Alcohol Seller/Server Certification – Various State-Specific Agencies.
Timeline
Sales Associate
Novelty Nook
06.2024 - Current
Barista/Beertender
Bake Bottle and Brew
02.2022 - Current
Beertender/Cashier
Willy Nilly Warehouse
02.2022 - Current
Sales Associate
Jess' Boutique
02.2022 - Current
Hostess
Saltwater Grill
10.2021 - 02.2022
Hostess
Preston's Corner
06.2021 - 09.2021
High School Diploma -
Swansboro High School