Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makeila Zuniga

Cleveland

Summary

Organized and proactive professional with a versatile background in customer service and administrative support. Known for effective time management and problem-solving abilities, ready to contribute to enhancing service quality and operational effectiveness.

Overview

6
6
years of professional experience

Work History

Bussiness Coordinator

Harbor Pediatrics Dentistry
Huntersville
02.2025 - 07.2025
  • Managed scheduling and logistics for meetings and events.
  • Greeted visitors and directed them to appropriate departments swiftly.
  • Managed multi-line phone system, routing calls efficiently to staff.
  • Scheduled appointments and coordinated meetings for management team.
  • Maintained organized filing system for confidential documents and records.
  • Provided information about services and answered inquiries from clients promptly.
  • Ensured reception area remained clean, welcoming, and professional at all times.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Cleaner

Suha Awad
Huntersville
01.2024 - 03.2025
  • Maintained cleanliness and organization in residential and commercial spaces.
  • Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
  • Managed waste disposal and recycling to promote environmental sustainability.
  • Conducted regular inspections to identify areas needing attention or deep cleaning.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.

Sales Associate

Belk
Mooresville
08.2023 - 02.2025
  • Assisted customers in product selection and provided personalized service.
  • Maintained knowledge of current promotions and store policies for customer support.
  • Processed transactions accurately using point-of-sale systems and cash handling.
  • Organized merchandise displays to enhance product visibility and appeal.
  • Managed inventory by restocking shelves and tracking product availability.
  • Participated in training new associates on sales techniques and store procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Crew Member

Mcdonalds
Troutman
08.2019 - 08.2022
  • Prepared and assembled food orders accurately and efficiently.
  • Maintained cleanliness of workstations and dining areas for customer satisfaction.
  • Assisted customers with menu selections and processed transactions promptly.
  • Followed safety and sanitation guidelines to uphold food quality standards.
  • Trained new crew members on operational procedures and customer service skills.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Education

High School Diploma -

South Iredell High School
Statesville, NC
05-2022

Associate of Arts -

Mitchell Community College
Statesville, NC

Skills

  • Meeting coordination
  • Multi-line phone management
  • Scheduling appointments
  • Customer service
  • Document organization
  • Inventory management
  • Problem solving
  • Sales transactions
  • Performance improvement
  • Training and mentoring

Timeline

Bussiness Coordinator

Harbor Pediatrics Dentistry
02.2025 - 07.2025

Cleaner

Suha Awad
01.2024 - 03.2025

Sales Associate

Belk
08.2023 - 02.2025

Crew Member

Mcdonalds
08.2019 - 08.2022

High School Diploma -

South Iredell High School

Associate of Arts -

Mitchell Community College

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Makeila Zuniga