Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MAKEDA SIRA GLASGOW

CHARLOTTE

Summary

Dedicated team member with strong communication skills and extensive experience in customer service. Proven ability to enhance customer satisfaction and resolve issues efficiently. Committed to fostering positive relationships and contributing to team success.

Overview

5
5
years of professional experience

Work History

Best Impressions Catering Co.
09.2023 - Current
  • Company Overview: Coordinating and managing events
  • Ensuring an organized and efficient work environment
  • Assisting with event preparation and logistics
  • Collaborating with team members for successful event execution
  • Coordinating and managing events

Barista/Greeter

Caribou Coffee
12.2021 - 06.2022
  • Enrolling customers in membership programs
  • Promoting and selling Caribou Coffee merchandise
  • Preparing beverages and food items to order
  • Providing excellent customer service and welcoming guests

Team Member

Cold Stone Creamery
03.2020 - 08.2021
  • Selling ice cream and ice cream cakes to customers
  • Preparing and assembling ice cream orders
  • Maintaining store cleanliness and restocking toppings as needed

Education

Digital Media And Technology Communications

University of North Carolina
Charlotte, NC
06-2027

High School Diploma -

Leesville Road High School
Raleigh, NC
06-2023

Skills

  • Team collaboration and teamwork
  • Customer service and client relations
  • Leadership experience
  • Public speaking and presentation
  • Upselling and promoting merchandise
  • Organizational and time management
  • Proficient in cash register and point-of-sale (POS) systems
  • Financial literacy
  • Marketing strategies
  • Communication skills
  • Digital media production
  • Problem-solving

References

References available upon request.

Timeline

Best Impressions Catering Co.
09.2023 - Current

Barista/Greeter

Caribou Coffee
12.2021 - 06.2022

Team Member

Cold Stone Creamery
03.2020 - 08.2021

Digital Media And Technology Communications

University of North Carolina

High School Diploma -

Leesville Road High School
MAKEDA SIRA GLASGOW