Makaylah Leonard
Columbus
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Hot Dog World, where I excelled in customer service and problem resolution. Proven ability to communicate effectively and collaborate with teams, while consistently enhancing customer satisfaction and supporting training initiatives. Passionate about creating positive experiences in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Hot Dog World
Hendersonville
01.2020 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and processed payments accurately.
- Assisted in training new servers on menu items and service protocols.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Internship Student
Well Adjusted Chiropractic and Wellness Center
Hendersonville
01.2025 - 05.2025
- Prepared treatment rooms and ensured cleanliness for patient safety and comfort.
- Supported chiropractic staff with patient intake and documentation processes.
- Observed and learned various chiropractic techniques during hands-on training sessions.
- Worked well in team environment as well as independently.
Babysitter
Friends And Family Members
Flat Rock
01.2017 - Current
- Supervised children's activities and ensured a safe environment.
- Prepared nutritious meals and snacks for children as needed.
- Assisted with homework and educational projects to support learning.
- Communicated effectively with parents regarding child behavior and needs.
- Responsibly watched children while parents were out.
Education
Sonography
Asheville-Buncombe Technicial Community College
Asheville, NCSkills
- Team collaboration
- Effective communication
- Customer service
- Problem resolution
- Task prioritization
- Positive and professional
- Strong work ethic
Certification
- CPR certified
Languages
Spanish
Limited
Affiliations
- Very active (going to the gym or playing volleyball with friends)
- Spending time with family members
- Having a good work/life balance
Accomplishments
- Earned A's and B's all through school
- Took multiple honors classes
Timeline
Internship Student
Well Adjusted Chiropractic and Wellness Center
01.2025 - 05.2025
Server
Hot Dog World
01.2020 - Current
Babysitter
Friends And Family Members
01.2017 - Current
Sonography
Asheville-Buncombe Technicial Community College