Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Stringfield

Charlotte

Summary

Accomplished Pharmacy Technician with CVS Pharmacy, adept at enhancing pharmacy workflow and ensuring medication accuracy. Leveraged problem-solving skills and team collaboration to boost customer satisfaction and streamline operations. Proficient in HIPAA compliance and drug inventory control, contributing to a 20% increase in pharmacy efficiency.

Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in [Desired Position] role.

Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
03.2025 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Store Associate

CVS Pharmacy
02.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.

Education

High School Diploma -

Stewart Creek High School
Charlotte, NC
06-2025

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Insurance billing
  • Patient confidentiality
  • Prescription filling
  • Supply restocking
  • Pharmacy ethics
  • HIPAA
  • Drug inventory control
  • Labeling accuracy

Timeline

Pharmacy Technician

CVS Pharmacy
03.2025 - Current

Store Associate

CVS Pharmacy
02.2023 - Current

High School Diploma -

Stewart Creek High School

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Makayla Stringfield