Makayla Smith
Sanford
Summary
Detail-oriented Pharmacy Technician Trainee completing Pharmacy Technician Certification Board (PTCB) training. Delivered exceptional customer service through effective communication and support in medication dispensing and patient care. Focused on enhancing pharmacy operations by applying strong organizational skills and a commitment to regulatory compliance.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Shift Manager
McDonald's
Aberdeen
08.2024 - Current
- Demonstrate strong attention to detail in a fast-paced environment requiring accuracy and efficiency.
- Supervise daily operations while ensuring compliance with company policies, safety standards, and quality procedures.
- Monitor inventory levels, place supply orders, and ensure proper stock rotation and organization.
- Resolve customer concerns professionally while maintaining a positive customer experience.
Manufacturing associate
Gildan
Sanford
08.2023 - 05.2024
- Operated and monitored manufacturing equipment to ensure compliance with standard procedures.
- Maintained quality control standards and documented production data to support accuracy and traceability.
- Identified equipment and process issues, following escalation procedures to minimize downtime.
Team associate
Walmart
Sanford
05.2022 - 08.2023
- Processed transactions with attention to detail to enhance customer experience.
- Assisted customers by adhering to company procedures to ensure satisfaction.
- Organized work area and ensured inventory accuracy to support operational efficiency.
Education
High school diploma -
Southern Lee High School
Sanford, Nc 08.2019 - 05.2023
Skills
- Inventory management
- Order management
- Regulatory compliance
- Quality assurance
- Documentation and reporting
- Employee training
- Team coordination
- Team collaboration
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Organizational
Certification
- Biowork certification, 05/01/24
- Pharmacy certification, 07/01/26
Timeline
Shift Manager
McDonald's
08.2024 - Current
Manufacturing associate
Gildan
08.2023 - 05.2024
Team associate
Walmart
05.2022 - 08.2023
High school diploma -
Southern Lee High School
08.2019 - 05.2023