Skilled Medical Assistant with 3 years of experience in patient care, medical records management, and appointment setting. Also a dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment.
Overview
2
2
years of professional experience
Work History
Technical Support Representative
Kelly Services
11.2024 - 04.2025
Provide customer assistance by identifying issues and offering clear solutions to restore service functionality
Analyze technical problems and determine effective troubleshooting methods for prompt resolution.
Document support interactions comprehensively to maintain accurate records for future reference.
UNC Cancer Center
Rocky Mount
02.2023 - 09.2024
Assisted physicians and nurses in patient examinations, procedures, and treatments
Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Managed patient medical records by accurately documenting information in electronic health record systems
Scheduled appointments for patients, coordinating with other departments as needed