MAKAYLA HUBER
Greensboro
Summary
Dynamic Marketing Specialist with a proven track record of executing diverse projects on time and within scope, consistently delivering results that exceed expectations. Exceptional communication skills foster effective collaboration with colleagues, ensuring seamless achievement of milestones. Recognized as a proactive problem solver and dedicated team player, equipped with strong planning and decision-making abilities. Committed to leveraging innovative marketing strategies to enhance brand visibility and cultivate lasting relationships with clients.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Barista
Arrowhead Coffee Co.
05.2026 - Current
- Crafted quality beverages consistently to meet customer expectations.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Marketing Specialist
JAN-PRO of the Triad
09.2024 - 05.2026
- Established comprehensive marketing function, enhancing brand presence across digital, print, and event channels.
- Designed and coordinated billboard campaigns.
- Written and launched paid advertising email copy.
- Developed marketing strategies, and directed all creative execution as the sole marketing lead.
- Managed social media platforms, increasing engagement through strategic content creation.
- Managed marketing email campaigns to current customers, promoting services, and improving retention rates.
- Coordinated events, generating qualified leads, and strengthening partnerships.
- Increased brand recognition through strategic sponsorship initiatives and creative promotional activities.
- Conducted surveys to gather client feedback and improve service offerings.
- Reported regularly to managers on project budget, progress, and technical problems.
Assistant Manager and Social Media Manager
RockBox Fitness
06.2023 - 09.2024
- Lead dynamic fitness classes, integrating boxing, kickboxing, and weight training for diverse clients.
- Converted prospects into members through effective lead calls and follow-up strategies.
- Developed and executed social media strategies, boosting brand visibility and member engagement.
- Implemented operational strategies to streamline gym management and enhance member services.
- Mentored new trainers, enhancing their skills and improving overall team performance.
Barista
Starbucks
07.2022 - 10.2023
- Crafted exceptional coffee beverages to elevate the customer experience.
- Resolved guest complaints to achieve full satisfaction.
- Engaged guests through outstanding interpersonal skills.
- Trained new baristas on beverage preparation and service standards.
- Provided exceptional customer service, engaging with patrons to enhance their experience.
Barista
Starbucks
11.2021 - 06.2022
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during busy periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Inventory Associate
RGIS Inventory
06.2021 - 02.2022
- Executed inventory counts for diverse retail outlets in Wilmington and nearby cities
- Collaborated with team to ensure accurate and efficient inventory management
- Utilized innovative counting techniques to enhance productivity
- Resolved discrepancies in inventory counts, ensuring data integrity
- Improved inventory accuracy for multiple client
Cashier
Lowes Foods
09.2020 - 05.2021
- Managed cash register operations efficiently
- Handled monetary transactions with accuracy
- Ensured high levels of customer satisfaction
- Resolved customer complaints effectively
Server
Darryl's Wood Fired Grill
05.2019 - 03.2020
- Efficiently managed large parties and streamlined to-go orders, enhancing customer satisfaction.
- Focused on precision in order handling and customer requests, ensuring high service standards.
- Assisted team members with hosting duties, promoting a collaborative work environment
Server
Elizabeth's Pizza
01.2019 - 05.2019
- Efficiently managed large parties, ensuring swift service and customer satisfaction.
- Focused on precise order accuracy and timely hosting, enhancing dining experience.
Camp Counselor
YMCA Camp Weaver
06.2017 - 08.2018
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Implemented rules and regulations to enforce discipline and compliance.
Education
Bachelor of Arts - Criminology
University of North Carolina at Wilmington
Wilmington, NC8 2022
High School Diploma -
Ragsdale High School
Greensboro, NC6 2018
Skills
Project management
Graphic design proficiency
Event coordination
Email marketing
Project development
Google Analytics
Digital marketing strategy
Project tracking
Event coordination
Social media strategy
Campaign management
Canva
Certification
• Digital Marketing & E-commerce Professional Certificate | Coursera | 07-2024
• Graphic Design Essentials | Canva | 10-2025
• Certified Personal Trainer | NASM
• CPR, First Aid & AED Certification | NASM
Timeline
Barista
Arrowhead Coffee Co.
05.2026 - Current
Marketing Specialist
JAN-PRO of the Triad
09.2024 - 05.2026
Assistant Manager and Social Media Manager
RockBox Fitness
06.2023 - 09.2024
Barista
Starbucks
07.2022 - 10.2023
Barista
Starbucks
11.2021 - 06.2022
Inventory Associate
RGIS Inventory
06.2021 - 02.2022
Cashier
Lowes Foods
09.2020 - 05.2021
Server
Darryl's Wood Fired Grill
05.2019 - 03.2020
Server
Elizabeth's Pizza
01.2019 - 05.2019
Camp Counselor
YMCA Camp Weaver
06.2017 - 08.2018
High School Diploma -
Ragsdale High School
Bachelor of Arts - Criminology
University of North Carolina at Wilmington