Makayla Gamble
Durham
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Support Technician
NCSU Veterinary Hospital
09.2024 - Current
- Administered medications and treatments as directed by veterinarians, ensuring compliance with established protocols.
- Help teach 4th year Vet students on medical techniques hospital protocols and best practices, fostering a collaborative work environment.
- Monitored vital signs of patients during examinations and treatments.
- Collaborated with veterinarians to refine treatment plans based on patient assessments.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the hospital.
Vet Assistant
VCA Hospitals
02.2023 - 09.2024
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Fostered positive relationships with clients through educational materials on preventive care measures for their pets'' wellbeing.
- Improved patient care by assisting veterinarians with examinations and treatments.
Veterinary Assistant
Southpoint Animal Hospital
04.2022 - 11.2022
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Key Holding Manager
Hollister.Co
10.2021 - 01.2022
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Developed professional relationships to improve retention of key customers.
- Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Mentored new sales associates to contribute to store's positive culture.
- Trained team members in successful strategies to meet operational and sales targets.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Brand Representative
Hollister.Co
12.2019 - 09.2021
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Completed floorsets, filled floor and rang up customers.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
Voluntary Worker
Second Chance Pet Adoption
09.2018 - 06.2020
- Protected animals from care errors by maintaining clear and secure tags.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
Associate of Science - Marine Biology
North Carolina State University
Raleigh06-2030
High School Diploma -
Athens Drive High School
Raleigh, NC06.2021
Skills
- Sales Leadership
- Health and Safety Procedures
- Employee/ Vet student Training
- Phlebotomy techniques
- Positive and Upbeat
- Retail Industry Experience
- Animal Behavioral Changes
- Proper Animal Restraint
- Veterinarian Assistance
- Client Education
- Equipment Sterilization
- Customer Service
- Surgical Assistance
- Vital signs monitoring
Certification
- Certified Vet Assistant, ICEV - May 2021
- Fear Free Certified-August 2023
Timeline
Medical Support Technician
NCSU Veterinary Hospital
09.2024 - Current
Vet Assistant
VCA Hospitals
02.2023 - 09.2024
Veterinary Assistant
Southpoint Animal Hospital
04.2022 - 11.2022
Key Holding Manager
Hollister.Co
10.2021 - 01.2022
Brand Representative
Hollister.Co
12.2019 - 09.2021
Voluntary Worker
Second Chance Pet Adoption
09.2018 - 06.2020
Associate of Science - Marine Biology
North Carolina State University
High School Diploma -
Athens Drive High School
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