Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla cummings

Maple Hill

Summary

Dynamic professional with experience as a Ramp Agent at Piedmont, excelling in ramp service and safety compliance. Proven ability to train and lead teams, enhancing customer service and operational efficiency. Recognized for problem-solving skills and maintaining a safe work environment, ensuring smooth handling of over 30 daily flights.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Ramp Agent

Piedmont
01.2025 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 30 daily flights.

Crew Trainer

McDonald's
07.2023 - 01.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

Dixon High School
Holly Ridge, NC

Skills

  • Ramp service
  • Problem-solving
  • Safety procedures compliance
  • Customer service
  • Employee training
  • Team leadership
  • Decision-making

Certification

welding experience

  • Core Construction
  • Marine Occupations I
  • Marine Occupations II
  • Welding Technology Honors 1
  • Welding Technology Honors 2
  • Welding Technology Honors 3
  • CTE Internship

Timeline

Ramp Agent

Piedmont
01.2025 - Current

Crew Trainer

McDonald's
07.2023 - 01.2025

Dixon High School
Makayla cummings