Makayla Butler
Hope Mills
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service. Proven ability to handle cash transactions with excellent accuracy and manage time effectively. Skilled in clinical documentation and patient transfers, enhancing satisfaction and operational efficiency in fast-paced environments.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier
Hardee's
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Back of House Cook
Chik-Fil-A
05.2024 - 12.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
TNA
Rose View Nursing and Rehabilitation Center
09.2022 - 08.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
EMT Apprentice
Geisinger
07.2021 - 08.2022
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Dispatched EMS on select occasions to emergencies and routine transports.
Cook Supervisor
Nottingham Village
01.2018 - 02.2021
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
- Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
- Planned and directed high-volume food preparation in fast-paced environment.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
Education
High School Diploma -
Milton Area High School
Milton, PA06-2019
Skills
- Customer Service
- Customer Assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Money handling
- Attention to detail
- Clinical documentation
- Patient transfers
Timeline
Cashier
Hardee's
01.2025 - Current
Back of House Cook
Chik-Fil-A
05.2024 - 12.2024
TNA
Rose View Nursing and Rehabilitation Center
09.2022 - 08.2023
EMT Apprentice
Geisinger
07.2021 - 08.2022
Cook Supervisor
Nottingham Village
01.2018 - 02.2021
High School Diploma -
Milton Area High School
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