Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Makayla Bell

Admissions Coordinator
Dallas,NC

Summary

Dynamic and dedicated professional with a strong work ethic and a proven ability to thrive in fast-paced team environments. Committed to delivering exceptional customer service while consistently striving for excellence in every task and responsibility. Self-driven individual who embraces challenges and seeks opportunities for continuous improvement. Passionate about contributing to team success and enhancing overall customer satisfaction.

Overview

9
9
years of professional experience

Work History

Administrative Coordinator

Lincolnton Rehabilitation Center
04.2025 - Current
  • Maintained Patient Headcount goal of 105 for this facility
  • Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to Department Heads.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.

Receptionist

Lincolnton Rehabilitation Center
07.2024 - Current
  • Greet all visitors, assist them with their inquiries regarding resident and facility information and provide excellent customer service to residents, family members, visitors, and employees.
  • Answer telephone in a professional manner, direct calls to appropriate individuals and/or take messages.
  • Contact family members to schedule care plan meetings, notify RCS RN of scheduled care plan meetings each week.
  • Scan and upload documents in Point Click Care as requested by BOM or BOC; Medicaid/Medicare Notices, Part B Verification Authorizations, etc.
  • Prepare Transportation Log, verify Resident Payor source in PCC.
  • Assist Admissions Department as needed with marketing events, preparation of admission kits, marketing items and other tasks as requested.
  • Maintain calendar for incoming interviews, assist applicants with paperwork and notify Department Manager of applicants arrival.

Operator

Medline Industries
07.2016 - 07.2019
  • Operated machinery to meet production-based goals and meet customer commitments.
  • Worked closely with team members to ensure seamless operations, contributing to a 10% increase in overall productivity.
  • Provided training and support to new hires, enhancing team cohesion and operation efficiency.
  • Coordinated desk printing tasks with team, overcoming daily challenges to ensure smooth workflow and increased team productivity.
  • Eager to learn and quickly adapt to new challenges, demonstrating a strong work ethic and punctuality in all tasks.
  • Processed repacking paperwork including customer packing list and HIPAA paperwork.

Education

Diploma -

North Gaston High School
Dallas, NC

Skills

  • Typing/Keyboarding

  • Time Management

  • Problem Solving

  • Critical Thinking

  • Microsoft Office/365

  • Office administration

  • Team collaboration

  • Data entry

  • Report analysis

Accomplishments

  • Achieved Bed Management goals through effectively helping with Patient onboarding, Customer Service, and Admission event planning.


Timeline

Administrative Coordinator

Lincolnton Rehabilitation Center
04.2025 - Current

Receptionist

Lincolnton Rehabilitation Center
07.2024 - Current

Operator

Medline Industries
07.2016 - 07.2019

Diploma -

North Gaston High School

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Makayla BellAdmissions Coordinator