Makayla Allen
Pendleton
Summary
To obtain a entry-level position in the criminal justice field.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Randall, McClenney, Daniels and Dunn
Courtland
02.2025 - Current
- Greeted clients and visitors warmly, creating a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate personnel.
- Scheduled appointments and meetings for staff, ensuring optimal time management.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Owner
The Pampered Pooch Salon & Boutique
Courtland
03.2022 - Current
- Company Overview: Dog Grooming Salon
- Groom and bathe dogs of all sizes
- Dog Grooming Salon
Junior Bookkeeper/Marketing
Collier Bookkeeping
Lasker
05.2024 - 01.2025
- Assisted with opening and closing duties, keep clients books up to date, helping clients receive documentation needed
- Able to transfer calls, answer phone calls, basic office duties, etc
Education
High School Diploma -
Southampton High School
Courtland, VABachelor's Degree - Criminal Justice
Chowan University
Murfreesboro, NCSkills
- Appointment scheduling
- Phone system management
- Customer service
- Front desk operations
- Client relationship management
- Effective communication
- Sorting mail
- Appointment confirmation
- Phone etiquette
- Client communication
- Call routing
Timeline
Front Desk Receptionist
Randall, McClenney, Daniels and Dunn
02.2025 - Current
Junior Bookkeeper/Marketing
Collier Bookkeeping
05.2024 - 01.2025
Owner
The Pampered Pooch Salon & Boutique
03.2022 - Current
High School Diploma -
Southampton High School
Bachelor's Degree - Criminal Justice
Chowan University
Similar Profiles
Jasmine BryantJasmine Bryant
Special Education Instructional Assistant at Francis McClenney Elementary SchoolSpecial Education Instructional Assistant at Francis McClenney Elementary School
Kristina HoodKristina Hood
Office Manager and Personal Assistant at Dunn & DunnOffice Manager and Personal Assistant at Dunn & Dunn
MARIANGELES RODRIGUEZMARIANGELES RODRIGUEZ
Litigation Legal Assistant at Daniels, Rodriguez, Berkeley, Daniels & Cruz PALitigation Legal Assistant at Daniels, Rodriguez, Berkeley, Daniels & Cruz PA
Megan StephensonMegan Stephenson
Group Benefits Recovery Team Lead at The HartfordGroup Benefits Recovery Team Lead at The Hartford
Brady KelsoBrady Kelso
Culinary Chef at Wildhorse Resort and CasinoCulinary Chef at Wildhorse Resort and Casino