Makayia Ward
Benson
Summary
- Motivated and hardworking sales associate with experience in both retail sales and fast-paced food service environments. Skilled at helping customers find the right products, handling transactions, preparing and packing orders, and managing multiple tasks efficiently. Dependable, organized, and adaptable, with a strong work ethic and excellent communication skills. Committed to providing outstanding customer service and contributing positively to any team.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
Sales Associate
Sheds 4 U
Dunn
01.2026 - Current
- Worked as a sales associate specializing in shed sales, helping customers find the best option based on their needs and budget. Promoted monthly deals, handled customer questions, and built relationships to encourage sales. Developed strong communication and persuasion skills while managing leads and following up with interested buyers.
- Stocked merchandise and organized inventory for optimal accessibility.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Burger King
Smithfield
08.2025 - 08.2025
- Worked multiple roles including cashier, drive-thru, cook, and food packer in a fast-paced environment. Delivered friendly and efficient customer service, handled transactions accurately, prepared and packed food while maintaining cleanliness and safety standards. Demonstrated strong work ethic, reliability, and the ability to stay focused and perform under physically demanding conditions.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining and service areas.
- Assisted customers by answering questions and providing menu information.
- Collaborated with team members to ensure smooth service during peak hours.
- Prepared food items according to safety and quality standards.
- Handled cash, credit, and gift card transactions accurately and securely.
- Engaged with customers to create a welcoming dining experience.
Education
Penn Foster – High School / Career Program (Online)
Scranton, PA03-2026
Skills
- Customer service
- Communication
- Problem solving
- Team collaboration
- Cash handling accuracy
- Listening skills
- Multi-tasking strength
- Problem-solving skills
- Friendly and outgoing
- Flexible schedule
- Store opening and closing
- Promotional support
- Teamwork and collaboration
- Outgoing personality
Accomplishments
- Driver’s Education: Completed Drivers Ed, demonstrating responsibility and independence.
- JROTC (High School): Developed leadership, teamwork, and discipline skills.
- Academic Achievement: Maintained a 3.8 GPA with straight A’s, showing dedication and strong learning ability.
- Customer-Focused: Received positive feedback from a satisfied customer for professionalism and helpfulness.
- Professionalism & Communication: Known for respectful, clear, and effective communication with customers and team members.
Timeline
Sales Associate
Sheds 4 U
01.2026 - Current
Cashier
Burger King
08.2025 - 08.2025
Penn Foster – High School / Career Program (Online)