Makaih Nesbit
Charlotte
Summary
I am a dedicated and customer-oriented professional with over six years of experience in customer service, retail, and hairstyling. Known for delivering top-tier services, managing fast-paced environments, and maintaining strong attention to detail. With a solid background in retail cashiering and self-employed hairstyling, possess excellent communication and time management skills, and have a deep passion for providing excellent customer service.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Hairstylist
Self-Employed
Charlotte
01.2019 - Current
- As a self-employed hairstylist, I specialize in a range of services with a focus on braiding. Over the years, I have built a loyal clientele through personalized care and exceptional service. I handle all aspects of the business, including scheduling appointments, managing payments, overseeing inventory, and marketing my services. Through continuous education and a keen interest in staying updated with hair trends, I ensure I deliver top-quality results for every client.
Store Manager
Smoothie King
Charlotte
01.2024 - 08.2025
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
- Developed and executed marketing campaigns to increase brand awareness and attract new customers
- Managed a team of 20 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
- Optimized inventory control processes to minimize stockouts while reducing excess inventory by XX%
- Analyzed sales data and market trends to identify opportunities for product assortment optimization
Wal-Mart Associate
Walmart
Charlotte
02.2023 - 01.2024
- I supported daily store operations by providing excellent customer service, maintaining organized merchandise, and ensuring a positive shopping experience for customers. This role required teamwork, attention to detail, and the ability to work in a fast-paced environment.
Cashier
Harris Teeter
Charlotte
08.2022 - 02.2023
- As a cashier at Harris Teeter, operated the register and processed customer transactions. Greeted customers and helped them locate products, ensuring a smooth and efficient shopping experience. Worked closely with my team to maintain a clean, organized front-end area and followed strict company procedures to ensure drawer balances were accurate. Role required an eye for detail and excellent customer service skills to create a welcoming environment for all shoppers.
Education
Business Information Technology - Business
North Carolina A&T State University
Greensboro, NC 08.2023 - 12.2024
High School Diploma -
Olympic High School
Charlotte, NCSkills
- Strong Communication & Interpersonal Skills
- Hair styling
- Communication skills
- Guest services
- Hair Care & Braiding Expertise
- Customer service
- Inventory & Business Management
- Cash Handling & POS Systems
- Customer Service Excellence
- Organizational skills
- Time Management & Organizational Skills
- Operating Different Software
Certification
Driver's License
Timeline
Store Manager
Smoothie King
01.2024 - 08.2025
Business Information Technology - Business
North Carolina A&T State University
08.2023 - 12.2024
Wal-Mart Associate
Walmart
02.2023 - 01.2024
Cashier
Harris Teeter
08.2022 - 02.2023
Hairstylist
Self-Employed
01.2019 - Current
High School Diploma -
Olympic High School