Maija Coolidge
Home Team Lead At Walmart
Boone
Summary
Dynamic leader with a proven track record at Walmart, enhancing sales performance and team efficiency through operations management and exceptional management. Mastered customer focus and adaptability, achieving significant improvements in interdepartmental coordination and process improvement. Excelled in fostering a collaborative environment, driving innovation, and streamlining workflows for optimal business outcomes.
Overview
2
2
years of professional experience
Work History
Homelines Team Lead
Walmart
01.2025 - Current
- Enhanced overall sales performance from last year by ordering and creating features that are seasonal and intentional.
- Established One-Stop-Shops throughout the department to enhance impulse sales and create a quick and efficient shopping experience for customers.
- Nurturing a positive and collaborative work environment by allowing my experience and knowledge to grow by learning from qualified and experienced associates.
- Ensuring that daily tasks such as pin point, price changes, out scans, zoning, and topstock are completed.
Digital Team Lead
Walmart
04.2024 - 01.2025
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives. Ensuring that my team will never do something that I will not, or have not done.
- Enhanced overall team performance by providing regular feedback, rewards, and skill development opportunities. This is reflected in our increase in nearly all metrics.
- Established clear performance metrics as set by Walmart for the team which helped in tracking progress towards set targets effectively with a particular focus on improving pre-sub.
- Trained team members in techniques necessary to complete job tasks.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Front End Team Lead
Walmart
07.2023 - 04.2024
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions. Consistently proving to our customers that any issue could be handled internally and immediately.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner. Inspiring every associate to embody the mindset of "Total Store" and "My Store."
- Enhanced financial reporting accuracy through conducting regular audits, investigating register/long shorts, reviewing checks and drop box deposits, and overseeing Customer Service transactions.
- Monitored the completion of everyday tasks such as VizPicks, clip strips, returns, price changes, mod setup, zoning, and register merchandising.
Education
Bachelor of Science - Sociology With A Concentration in Criminology
Appalachian State University
Boone, NC 05.2001 -
Skills
Operations management
Performance monitoring
Process improvement
Coaching and mentoring
Customer focus
Adaptability
Time Management
Interpersonal Relationships/Communication
Accomplishments
- Hand selected by Store Manager to be the store's 2024 Shareholders representative in Bentonville, Arkansas.
- Selected to be included in a Women and Business Seminar that met monthly to learn leadership skills and business tactics.
- One of three associates selected to be a part of store 2496's "Spark Team."
Timeline
Homelines Team Lead
Walmart
01.2025 - Current
Digital Team Lead
Walmart
04.2024 - 01.2025
Front End Team Lead
Walmart
07.2023 - 04.2024
Bachelor of Science - Sociology With A Concentration in Criminology
Appalachian State University
05.2001 -
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