Mahogany Bethea
Clayton
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Recent graduate with foundational knowledge in Arts and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Beauty Team Lead/superviosr
Sephora
07.2024 - Current
- Guided team members to achieve project milestones and deadlines.
- Improved team performance by implementing regular feedback sessions.
- Coordinated resources for project execution, ensuring optimal team productivity.
- Mentored junior staff to nurture talent and encourage professional growth.
- Coordinated team activities, leading to enhanced project collaboration.
- Managed cross-functional projects to ensure alignment with company objectives.
- Trained new team members by relaying information on company procedures and safety requirements.
City Carrier Assistant
United States Postal Service, USPS
04.2023 - 07.2024
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
- Managed high-volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
Benefits Administrator
UnitedHealthcare
03.2022 - 08.2022
- Ensured timely processing of life event changes, diligently updating employee records as needed.
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Reviewed benefits paperwork for accuracy and completeness.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
Site Lead
Allied Universal Security Services
11.2020 - 11.2021
- Collaborated with other Site Leads to share best practices and improve overall company performance.
- Developed effective communication channels between onsite teams and offsite management staff.
- Established strong relationships with clients, leading to repeat business and increased referrals.
- Trained new team members on site policies and procedures.
- Provided onsite training to help develop employee skills.
Education
Behavioral & Social Sciences - Arts
North Carolina Central University
Durham, NCAssociate Of Arts -
Wake Technical Community College
Raleigh, NC12.2022
High School Diploma -
Garner Highschool
Garner, NC06.2015
Skills
- Microsoft windows
- Customer services and information
- Load management
- Report preparation
- Documentation & recordkeeping
- Customer service
- Organizational skills
Education
true
Timeline
Beauty Team Lead/superviosr
Sephora
07.2024 - Current
City Carrier Assistant
United States Postal Service, USPS
04.2023 - 07.2024
Benefits Administrator
UnitedHealthcare
03.2022 - 08.2022
Site Lead
Allied Universal Security Services
11.2020 - 11.2021
Behavioral & Social Sciences - Arts
North Carolina Central University
Associate Of Arts -
Wake Technical Community College
High School Diploma -
Garner Highschool
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