Summary
Overview
Work History
Education
Skills
Timeline
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Madison White

Madison White

Greensboro

Summary

Production professional with keen eye for quality and efficiency, bringing valuable experience in managing production processes and leading teams. Known for prioritizing collaboration and achieving results, adaptable to changing demands and committed to continuous improvement. Skilled in workflow optimization and team management, recognized for reliability and results-driven approach

Overview

8
8
years of professional experience

Work History

Production Lead

Ecolab
07.2022 - Current
  • Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
  • Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
  • Maintained accurate inventory records, placing orders for raw materials and supplies as needed to avoid stock shortages or delays in production schedules.
  • Increased overall product quality by closely monitoring production processes and providing constructive feedback.
  • Trained workers in proper operation, calibration, and maintenance of production line equipment.
  • Optimized workflow design through careful analysis of manufacturing processes, resulting in more efficient use of resources and personnel allocation.
  • Handled production line documentation for waste, downtime and output.
  • Led continuous improvement initiatives that resulted in significant improvements in productivity and reduction of waste materials.
  • Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.

Technical Support Representative

Spectrum
02.2021 - 03.2022
  • Provided remote assistance to customers experiencing technical difficulties associated with their Internet services, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
  • Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.

EHS Intern

ITG Brands
09.2020 - 12.2020
  • Assessed waste streams and improved company's recycling programs
  • Developed a portfolio of strategic waste-related initiatives and projects
  • Tracked progress of projects, identified gaps, and proposed solutions to improve intended results
  • Prepare written reports detailing observations, analyses, and data collection
  • Developed sustainable waste management practices
  • Provided recommendations to the management team on recycling and sustainability initiatives to achieve objectives

EHS Intern

Duke Energy
05.2017 - 08.2017
  • Assisted staff with a variety of projects in support of health or safety disciplines to achieve compliance with organization’s standards and federal, state, and local regulatory requirements
  • Assisted with the investigation of incidents, accidents, injuries, or complaints associated with the workplace
  • Performed field observations and industrial hygiene sampling at various locations such as power plants

Education

Environmental Health And Safety

North Carolina A&T State University
Greensboro, NC
12-2020

Skills

  • Quality control
  • Troubleshooting of manufacturing machinery/equipment
  • Team coordination
  • Microsoft/Excel/Access Certified
  • Extremely computer literate
  • Excellent customer service
  • Risk management
  • Production line supervision
  • OSHA guidelines
  • 5S methodology
  • Preventive Maintenance

Timeline

Production Lead

Ecolab
07.2022 - Current

Technical Support Representative

Spectrum
02.2021 - 03.2022

EHS Intern

ITG Brands
09.2020 - 12.2020

EHS Intern

Duke Energy
05.2017 - 08.2017

Environmental Health And Safety

North Carolina A&T State University

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Madison White