Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Turner

Morrisville

Summary

Recent MSW graduate with expertise in behavioral health. Proficient in group facilitation, crisis intervention, and documentation. Demonstrated success in supporting and promoting clients' recovery through effective communication and therapeutic interventions. Actively pursuing provisional licensure following MSW degree completion.

Overview

5
5
years of professional experience
4
4
Certifications

Work History

Behavioral Health Technician

The Emily Program
Durham
03.2023 - Current
  • Provided therapeutic meal support (TSM) 3-5 times per shift.
  • Assisted clients in daily living activities to enhance independence and promote well-being.
  • Facilitated group therapy sessions to encourage peer support and communication among patients.
  • Conducted regular behavioral observations to monitor progress and identify areas for improvement.
  • Supported crisis intervention efforts by de-escalating volatile situations effectively.
  • Maintained a safe environment by adhering to safety protocols and monitoring patient interactions.
  • Educated patients on coping strategies and healthy behaviors to promote recovery.
  • Documented patient interactions and changes in behavior for accurate medical records.

IOP Intern

SouthLight Healthcare
Raleigh
05.2025 - 12.2025
  • Planned and facilitated Substance Use Intensive Outpatient Program groups.
  • Engaged in case management and advocacy work for clients.
  • Completed accurate and timely documentation for groups and other client interactions.
  • Assisted with IOP orientation, including group facilitation and assistance with person-centered treatment plans.

MSW Intern

The Women's Center
Raleigh
05.2024 - 12.2024
  • Assisted with agency intakes to ensure criteria was being met for new clients.
  • Conducted orientation to the day shelter's programming for new clients.
  • Assisted the housing coordinator with applications for housing for those with mental and physical disabilities.
  • Assisted with case management, including Medicaid and EBT applications.

Mental Health Technician

Holly Hill Hospital
Raleigh
03.2021 - 08.2022
  • Conducted regular behavioral observations to assess patient needs and progress in treatment.
  • Administered therapeutic interventions to support patients in coping with mental health challenges.
  • Developed and maintained trusting relationships with patients through effective communication.
  • Assisted in crisis management by implementing safety protocols and de-escalation techniques.
  • Monitored vital signs and reported changes to nursing staff for timely medical intervention.
  • Provided emotional support to patients during challenging moments to foster resilience.
  • Engaged patients in recreational activities to promote socialization and well-being.

Education

Master of Science - Social Work

Arizona State University
Tempe, AZ
12-2025

Bachelor of Science - Psychology

University of Georgia
Athens, GA
12-2019

Skills

  • Group facilitation
  • Therapeutic interventions
  • Documentation practices
  • Substance use experience
  • Empathy and compassion
  • Safety management

Certification

Certificate of Counselor Education - NC State University, December 2023

Timeline

IOP Intern

SouthLight Healthcare
05.2025 - 12.2025

MSW Intern

The Women's Center
05.2024 - 12.2024

Behavioral Health Technician

The Emily Program
03.2023 - Current

Mental Health Technician

Holly Hill Hospital
03.2021 - 08.2022

Master of Science - Social Work

Arizona State University

Bachelor of Science - Psychology

University of Georgia
Madison Turner