Madison Teachman

• Conduct client assessments using DSM-5, ASI, RNA and ASAM tools to determine care levels and refer to appropriate providers. Conduct state assessments for DART center and Black Mountain Substance Use Treatment Center for Women, 100% assessment approval rate.
• Verify/process RNA assessments to support treatment coordination, creating attainable treatment plans for clients
• Facilitate Cognitive Behavioral Intervention class.
• Administer random drug screens; document in EMR per HIPAA standards
• Proficient in OPUS, PIMS, CBI, and DES for efficient documentation to communicate seamlessly with local Department of Adult Corrections office.
• Earned 95%+ audit scores and consistent “Exceeds Expectations” ratings (most recent audit completed 6/4/25)
• Exemplified time management skills while balancing full time masters student status, co-worker vacancy in local office resulting in dual case load, and maintaining audit scores and exemplary performance evaluations.

Supported faculty operations by piloting new admissions processes for college facilities, ensuring efficiency and compliance. Maintained confidentiality while organizing and securing sensitive information through newly developed filing systems. Participated in confidential meetings and gained hands-on experience in student supervision, developing essential guiding and mentoring skills.

• Led a team of 10 Resident Assistants, fostering a supportive environment through weekly meetings and proactive conflict resolution.
• Managed a caseload of 65+ residents
• Actively participated in faculty meetings to discuss resident needs and student engagement strategies.
• Enforced policies, conducted room inspections, and handled incidents with professionalism to maintain a safe and organized living space.
• Monitored team performance, identifying growth opportunities and providing constructive feedback for continuous improvement.