Madison Stillwell
Sylva
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
2
2
years of professional experience
Work History
Server
Lulu's On Main
Sylva
05.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Took orders from customers accurately and in a timely manner.
- Prepared checks, itemizing total meal costs and taxes.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Host
Ruth Chris Steakhouse
Cherokee
07.2023 - 06.2024
- Answered telephone to provide dining information and take reservations.
- Assigned patrons to suitable tables according to server rotation.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Monitored dining area to assess server capacity and estimate wait times.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Education
High School Diploma -
Smoky Mountain High
Sylva 05-2021
Psychology / Communications
Western Carolina University
CullowheeSkills
- Customer engagement
- Cash handling
- Time management
- Conflict resolution
- Food and beverage service
- Clear communication
- Fast paced environment adaptability
- Allergy awareness
- Cleanliness maintenance
- Teamwork and collaboration
Timeline
Server
Lulu's On Main
05.2024 - Current
Host
Ruth Chris Steakhouse
07.2023 - 06.2024
High School Diploma -
Smoky Mountain High
Psychology / Communications
Western Carolina University
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