MADISON SPEARS
LaGrange
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
4038
4038
years of post-secondary education
Work History
Ecu health
kinston
05.2022 - 06.2025
- Assist the provider in daily nursing care, assist with in office procedures, review/update medications, obtain vital signs, document visit using the EPIC system, refill medicines, brief head to toe assessment, provide emotional/mental support as needed per patient, order nursing supplies for the office and stock supply room, access and flush port a cath, start IV/ administer fluids, give IM or subcutaneous injections as ordered, frequent ear wash, call patients with lab results and return any call received. Complete medication prior authorizations for patients via telephone or through Cover My Meds.
RN
DIGESTIVE DISEASE CENTER, PA
GOLDSBORO
04.2021 - 05.2022
- Provide patient care, psychological and physical during Endoscopy procedures, conduct and document assessment of patient upon admission and throughout course of procedure, complete all necessary documentation during the pre, intra, and post recovery, provide assistance to MD throughout procedure, provide nursing care for the patient undergoing endoscopic procedures. Answer phone calls and assist them with any needs they may have..
RN -SUPERVISOR
NORTH CAROLINA STATE VETERANS HOME
KINSTON
05.2020 - 04.2021
- Provide care ensuring patient/resident safety, administer medications, perform physical assessments of patients, draw blood and obtain fluids as ordered by MD, supervise CNA’s and charge/medication nurses as indicated, direct the nursing care of the patients, supervise day-to-day nursing activities, provide various treatments as recommended by MD.
certified Nursing Assistant/Medication Aide
Spring Arbor
Kinston
03.2017 - 05.2020
- Duties include assisting with direct patient care under supervision of RN or other medical professional, administer medications at required times, assist with activities of daily living to include feed, bathe, dress and assist patients as needed with hygiene and grooming, walking , exercising.
Education
Associate Degree - Nursing -RN
Lenoir Community College
Kinston, NCDiploma -
North Lenoir High School
LaGrange, NCSkills
- Time Management
- Medication Administration
- Policy and Procedure Compliance
- Teamwork
- Dependability
- Customer relationship management
- Patient support services
- Problem solving
- Written and oral communication skills
- Inventory control
- Reading comprehension skills
- Conflict resolution
- Complex Problem-solving
- Reliable and punctual
- Fast typing speed
- Microsoft office expertise
- Records management
- Excel expertise
References
- MaryRaven Bennett, (919)-222-6470
- Wendy Mitchell, (252)-560-4761
- Alliyah Greene, (252)-933-6640
Timeline
Ecu health
05.2022 - 06.2025
RN
DIGESTIVE DISEASE CENTER, PA
04.2021 - 05.2022
RN -SUPERVISOR
NORTH CAROLINA STATE VETERANS HOME
05.2020 - 04.2021
certified Nursing Assistant/Medication Aide
Spring Arbor
03.2017 - 05.2020
Associate Degree - Nursing -RN
Lenoir Community College
Diploma -
North Lenoir High School