Madison Sawyer
Hickory
Summary
Experienced healthcare team member proficient in mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional with experience in different trades.
Overview
9
9
years of professional experience
Work History
PCA-care pro
Home Instead
Hickory
06.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- medication reminders, ensuring compliance with safety protocols.
- Coordinated transportation for medical appointments and community outings.
- Maintained accurate records of client care activities and observations.
- Communicated effectively with family members about client progress and needs.
- Collaborated with healthcare professionals to implement personalized care plans.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Maintained accurate records of client care services provided on a daily basis.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Responded promptly to emergency situations according to established protocols.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Answered questions from family members regarding patient's condition or care plan.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Notified senior staff of patient emergencies to optimize outcomes.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- draped patients to prepare for treatment or examination.
PCA
Comfort Keepers Home Care
Hickory
05.2023 - 06.2025
- Provided reminders about hygiene practices like brushing teeth or combing hair.
- Responded promptly to emergency situations according to established protocols.
- Educated families about proper nutrition for their loved ones in order to maintain good health.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Maintained accurate records of client care services provided on a daily basis.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Transported clients from one location to another in an efficient manner.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Provided emotional support to patients and families during difficult times.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
Delivery Driver
DoorDash
Huntersville
06.2020 - 06.2023
- Kept accurate logs of all deliveries and trips.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Transported and safely delivered items to prevent damage or loss.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Utilized GPS and maps for efficient route planning.
- Handled merchandise in accordance with product handling standards.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Notified customers of delays to decrease calls to support.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Monitored fuel level throughout shift and refueled when necessary.
Seasonal Cook/cashier
Honey Baked Ham Co. & Cafe
Hickory
08.2018 - 12.2018
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Distributed food to service staff for prompt delivery to customers.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Organized storage areas for efficient usage of space.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Checked completed orders for correct quantity and quality.
- Set up and performed initial prep work for soups, sauces and salads.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Set up work stations prior to opening to minimize prep time.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Operated ovens and mixers safely to prevent kitchen accidents and machinery malfunction.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Checked quality of food products to meet high standards.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Grill Cook/Prep Cook
PDQ Restaurant
Cornelius
05.2017 - 09.2017
- Cleaned and sanitized grills and work areas before and after each shift.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Measured and weighed food items to comply with portion requirements.
- Inspected equipment regularly to maintain safety standards and prevent cross-contamination of foods.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Assisted in maintaining cleanliness in the kitchen area by sweeping floors at regular intervals.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Checked temperature of grill to ensure proper cooking temperatures.
- Safely operated ovens, grills, and other kitchen equipment to minimize accidents.
- Restocked shelves with supplies as needed throughout the day.
- Communicated effectively with other staff members about orders placed by customers.
- Observed strict adherence to health regulations regarding safe food handling practices.
- Stocked kitchen with necessary ingredients for daily operations.
- Made meals in accordance with company standards and requirements.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Prepared and cooked a variety of grilled items, such as tenders and chicken nuggets
- Replenished food items from inventory and rotated ingredients.
- Labeled containers appropriately with date of production before storing them away in refrigerators and freezers.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Utilized appropriate portion control techniques when preparing meals for customers.
- Organized food storage areas according to established guidelines for maximum efficiency.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Ensured that all food products were handled properly during preparation and serving stages.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated fryer and prepared fries and zucchini fries to proper temperature and safety procedures
Seasonal Sales Associate
Target
Huntersville
09.2016 - 12.2016
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Adhered to company initiatives and achieved established goals.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Processed credit card transactions quickly and securely.
- Used technology resources to assist customers in locating and selecting items.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Worked with fellow sales team members to achieve group targets.
- Collected payments and provided accurate change.
- Received and displayed product shipments on store retail shelves upon delivery.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled returns and exchanges according to company policies.
Education
GED -
Gaston College
Dallas, NC01-2025
Clients’ Rights, HIPAA & Elder Abuse Prevention Certificate (May 2023) -
CareAcademy
Overview Of COVID-19 (May 2023) -
CareAcademy
Maintaining A Clean & Healthy Environment (infection Control) (May 2023) -
CareAcademy
Cybersecurity Basics (October 2024) -
CareAcademy
Skills
- Organization skills
- Patient care
- Time management
- Safety protocols
- Prioritization skills
- Analytical skills
- Problem-solving abilities
- GPS and route planning
Timeline
PCA-care pro
Home Instead
06.2025 - Current
PCA
Comfort Keepers Home Care
05.2023 - 06.2025
Delivery Driver
DoorDash
06.2020 - 06.2023
Seasonal Cook/cashier
Honey Baked Ham Co. & Cafe
08.2018 - 12.2018
Grill Cook/Prep Cook
PDQ Restaurant
05.2017 - 09.2017
Seasonal Sales Associate
Target
09.2016 - 12.2016
GED -
Gaston College
Clients’ Rights, HIPAA & Elder Abuse Prevention Certificate (May 2023) -
CareAcademy
Overview Of COVID-19 (May 2023) -
CareAcademy
Maintaining A Clean & Healthy Environment (infection Control) (May 2023) -
CareAcademy
Cybersecurity Basics (October 2024) -
CareAcademy