Overview
Work History
Education
Skills
Timeline
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Madison Passer

Charlotte

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
03.2023 - 08.2023

- Prepared and served a variety of Starbucks beverages, including espresso-based drinks, teas, and specialty items.
- Operated cash registers and processed payments accurately, including handling cash, credit card transactions, and mobile app payments.
- Maintained a clean, safe, and organized workspace, following health and safety guidelines.
- Collaborated with team members to ensure smooth workflow and high efficiency.

Server

Buffalo Wild Wings
05.2022 - 12.2022

- Greet guests promptly and warmly, guide them through the menu, and assist with food and beverage selections.
- Accurately take and relay food and drink orders to the kitchen and bar
- Deliver food and beverages promptly while adhering to Buffalo Wild Wings’ service standards.
- Process payments, handle cash and credit card transactions, and ensure accurate billing.
- Maintain a clean and organized work area, including tables, seating areas, and service stations.

Barista

Wake Oasis Coffee
07.2020 - 08.2021

- Prepared and served a variety of coffee and other beverages, adhering to recipes and customer preferences.
- Delivered exceptional customer service, including taking orders, resolving concerns, and providing recommendations.
- Maintained a clean and organized workspace, complying with health and safety regulations.
- Collaborated with team members to manage peak service hours efficiently while upholding service quality.
- Handled cash and credit transactions accurately, balancing the register at the end of shifts.

Team Member

Defy Gravity
12.2019 - 06.2020

- Managed check-ins, ticketing, and scheduling for large groups, ensuring seamless operations.
- Supervised trampoline zones, maintaining strict adherence to safety guidelines and providing quick assistance when needed.
- Organized and facilitated birthday parties and special events, delivering exceptional service tailored to client needs.
- Demonstrated strong problem-solving skills by handling customer inquiries and resolving issues efficiently.
- Cleaned and sanitized park and bathrooms at end of night.

Education

Bachelor of Science - Exercise Science

University of North Carolina At Charlotte
Charlotte, NC
12-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Cash register operation
  • POS systems
  • Communication skills

Timeline

Barista

Starbucks
03.2023 - 08.2023

Server

Buffalo Wild Wings
05.2022 - 12.2022

Barista

Wake Oasis Coffee
07.2020 - 08.2021

Team Member

Defy Gravity
12.2019 - 06.2020

Bachelor of Science - Exercise Science

University of North Carolina At Charlotte
Madison Passer