Madison Neely
Charlotte
Summary
Buyer with over 4 years of progressive manufacturing experience. Well-versed in planning and executing daily and special inventory buys. Proficient in purchasing and procurement environments. Expert at supporting businesses with high-quality, reliable goods delivered on consistent schedule.
Overview
9
9
years of professional experience
Work History
Buyer
Safe Fleet
11.2021 - Current
- Responsible for sourcing raw materials in the United States and Internationally.
- Focused on quality material at a cost that is beneficial to Safe Fleet.
- Negotiation skills.
- Purchasing.
- Completion of Excel Level 2 class.
- Cost reduction mindset.
- Inventory analysis.
- Built relationships with key vendors.
- Participated in Kanban project to ensure successful flow of frequently ordered parts.
- Participating in Fabrication project to reduce the number of skews being ordered for similar parts and reducing total cost.
Customer Service Representative
Safe Fleet
07.2019 - 11.2021
- Developed and implemented detailed work instructions for key OEM customers for cross training purposes.
- Use data analysis tools from customer portals to provide weekly forecast for better visibility for demand and planning purposes.
- Responsible for detail oriented and timely information on shipments made on a daily or weekly basis by utilizing customers systems.
- Utilize problem solving skills to negotiate stock out or shortages and recovery schedules and plans to meet customer satisfaction.
- Responsible for handling and managing key customer accounts.
- Developed and maintained long-term relationships with accounts.
- Strong, phone and communication skills as well as strong computer skills.
- Responsible for entering orders in Syteline and continuously monitoring orders entered as well as processing Return Merchandise Authorizations (RMA’s) when needed.
- Proficient in the use of syteline software.
Order Entry Representative
Pelton and Crane
03.2019 - 05.2019
- Responsible for entering and processing orders, warranties and returns.
- Responsible for processing special order promotions for valued customers.
- Utilized CRM and SAP daily to fulfill orders.
- Assisted in processing payments over the phone on a per client basis.
- Delivered individualized customer service based on needs of clients.
- Able to communicate and work very well with other teammates and supervisors.
- Ability to cross train and learn information efficiently.
Assistant Store Manager
Salsarita’s
01.2016 - 01.2019
- Started as a team member and worked my way up to Assistant Store Manager.
- Assisted in recruiting and hiring new staff.
- Responsible for training new employees on company standards and responsibilities.
- Ability to respond quickly and efficiently to help satisfy any dissatisfied customers.
- Managed scheduling for entire restaurant staff.
- Maintained inventory control of all products and enforced all proper food sanitation procedures.
- Responsible for conducting inventory and truck orders weekly.
- Responsible for handling money daily and making daily deposits.
Education
Central Piedmont Community College
Charlotte, NC01.2017
undefined
University of South Carolina at Lancaster
Lancaster, SC01.2016
High School Diploma - undefined
South Mecklenburg High School
Charlotte, NC01.2015
Skills
- Strong verbal communication
- Conflict resolution abilities
- Efficiency-focused mentality
- Stock management analysis
- Relationship-building expertise
- Analytical problem solving
- Efficient order management
- Syteline software expertise
- Procurement planning
- Strategizing
- Delivery management
- Cost analysis
Timeline
Buyer
Safe Fleet
11.2021 - Current
Customer Service Representative
Safe Fleet
07.2019 - 11.2021
Order Entry Representative
Pelton and Crane
03.2019 - 05.2019
Assistant Store Manager
Salsarita’s
01.2016 - 01.2019
undefined
University of South Carolina at Lancaster
High School Diploma - undefined
South Mecklenburg High School
Central Piedmont Community College
Similar Profiles
ANIRE AKINWANDEANIRE AKINWANDE
Account Executive at Safe FleetAccount Executive at Safe Fleet
Thomas VanpeltThomas Vanpelt
- FA Robotics Welder/Spot Welder/Assembly Line Production Worker at Safe Fleet/ American Van- FA Robotics Welder/Spot Welder/Assembly Line Production Worker at Safe Fleet/ American Van
Richard Hopkins Jr.Richard Hopkins Jr.
Customer Service /Inside Sales Service Representative at Safe Fleet / Prime DesignCustomer Service /Inside Sales Service Representative at Safe Fleet / Prime Design
Tanner CanterberryTanner Canterberry
Regional Sales Manager at Balboa CapitalRegional Sales Manager at Balboa Capital
Shannon LayherShannon Layher
Senior Onsite Implementation Specialist at SpotOnSenior Onsite Implementation Specialist at SpotOn