Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Languages
Websites
References
Timeline
Generic

Madison Moody

Charlotte

Summary

High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.

Overview

18
18
years of professional experience

Work History

Facility Service Sales Representative

Cintas
Charlotte
06.2024 - Current
  • Generated new sales leads through cold calling and networking activities.
  • Maintained accurate records of all sales and prospecting activities.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Negotiated pricing contracts with customers to maximize profits.
  • Reviewed monthly performance against targets set by management team.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Negotiated deals and handled complaints or objections.

Key Account Manager

Cintas
Charlotte
03.2023 - 06.2024
  • Managed key client accounts to ensure satisfaction and retention.
  • Resolved client issues promptly to maintain strong customer relationships.
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Sought out opportunities for upselling additional products or services to existing customers.
  • Conducted meetings with clients to discuss their objectives, challenges, and strategies.
  • Coordinated regular business reviews to assess account performance and needs.
  • Negotiated contract terms with clients and established important deadlines.

Senior Account Executive

Konica Minolta Business Systems
Morrisville
01.2017 - 03.2023
  • President’s Club Winner
  • Wrote over $1M in business YOY and finished well over 100% of plan YOY
  • Ranked in Top 15 sales performers in nationwide company standings
  • Lead sales meetings with Enterprise and Global accounts
  • Conduct project management calls with appropriate teams to ensure project success and customer satisfaction
  • Performed consistently accurate forecasts in CRM system

Named Account Executive

Konica Minolta Business Systems
Morrisville
08.2015 - 12.2017
  • Performed daily prospecting and cold calling activities
  • Sold products and solutions to prospects where they had challenges or weaknesses in workflow
  • Consistently met and exceeded sales quotas YOY

Inside Sales Representative

rmsource
Cary
02.2014 - 06.2015
  • Consistently exceeded 300 cold and follow up calls weekly.
  • Performed lead generation, made initial contact with leads, and completed qualification process.
  • Recommended and sold customized solutions to meet clients’ IT needs.

Director of Sales

Hampton Inn Raleigh-Cary
Cary
10.2011 - 01.2014
  • Contributed to company’s revenue growth by increasing top five accounts by 10% YOY.
  • Earned commendation on evaluation reports for performance and maximizing revenue.
  • Developed and maintained social media presence on Trip Advisor, Facebook, Twitter, and FourSquare.
  • Analyzed data and trends to perform quarterly and yearly forecasting and budgeting reports for management company.

Sales Manager

Homewood Suites by Hilton
Raleigh
07.2008 - 09.2011
  • Consistently met and exceeded sales goals while managing approximately 30 accounts.
  • Maintained an 80% retention rate by developing strong customer relationships.
  • Conducted tours, held luncheons, planned and executed trade shows, and attended Chamber events.
  • Achieved promotion to Director of Sales position within the company.

Inside Sales Rep/ Coordinator

Homewood Suites by Hilton
Raleigh
09.2007 - 07.2008
  • Generated leads and initiated cold calls to prospective customers while keeping accurate notes of all activities in CRM system.
  • Collaborated with sales manager and other staff to meet monthly sales quotas.

Front Desk Representative/ Customer Service Representative

Homewood Suites by Hilton
Raleigh
06.2007 - 09.2007
  • Provided initial contact to all clients, answering incoming calls and responding appropriately.
  • Recognized by employer for never receiving any negative customer reviews along with efficiently resolving customer problems and complaints.

Education

Bachelor of Arts - Foreign Languages and Literatures, Hispanic Studies, Minor, Business Administration

East Carolina University
Greenville, North Carolina
12.2006

Study Abroad Program -

Universidad de Granada
Granada, Spain
08.2006

Skills

  • Value-based selling
  • Territory sales
  • Pipeline building
  • Prospecting skills
  • Account development
  • Sales presentations
  • Sales closing
  • Objection handling
  • Closing techniques
  • Product and service knowledge
  • Lead generation
  • Contract negotiation
  • Customer retention
  • Customer relationship management
  • Account management
  • Effective communication
  • Problem solving

References

References Available Upon Request

Volunteer Experience

Junior Women’s Club of Raleigh, Director of Fund Development, 2021, 2022, Member since 2019

Languages

Spanish
Professional

References

References available upon request.

Timeline

Facility Service Sales Representative

Cintas
06.2024 - Current

Key Account Manager

Cintas
03.2023 - 06.2024

Senior Account Executive

Konica Minolta Business Systems
01.2017 - 03.2023

Named Account Executive

Konica Minolta Business Systems
08.2015 - 12.2017

Inside Sales Representative

rmsource
02.2014 - 06.2015

Director of Sales

Hampton Inn Raleigh-Cary
10.2011 - 01.2014

Sales Manager

Homewood Suites by Hilton
07.2008 - 09.2011

Inside Sales Rep/ Coordinator

Homewood Suites by Hilton
09.2007 - 07.2008

Front Desk Representative/ Customer Service Representative

Homewood Suites by Hilton
06.2007 - 09.2007

Bachelor of Arts - Foreign Languages and Literatures, Hispanic Studies, Minor, Business Administration

East Carolina University

Study Abroad Program -

Universidad de Granada

Similar Profiles

CREATE PROFILE
Madison Moody