Summary
Overview
Work History
Education
Skills
Timeline
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Madison Mitchell

Greensboro

Summary

Adept at multitasking and prioritizing, I enhanced inventory accuracy by over 30% at Cardinal Health through diligent cycle counts and system improvements. My training programs at Walmart Neighborhood Market significantly reduced onboarding time, showcasing my ability to blend administrative expertise with team-building skills. Proficient in database management and committed to fostering positive customer interactions, I excel in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Clerk

Harris Teeter Distribution Center
09.2023 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.

Inventory Specialist

Cardinal Health
09.2022 - 09.2023
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
  • Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.

Sales Floor Trainer

Walmart Neighborhood Market
09.2019 - 11.2022
  • Organized cross-functional meetings between departments to share insights on product offerings and selling techniques, leading to increased revenue generation across all channels.
  • Facilitated communication between management and sales floor personnel, fostering a collaborative work environment.
  • Delivered engaging presentations at company conferences, showcasing successful training initiatives that contributed to bottom-line improvements.
  • Reduced onboarding time for new employees through efficient training processes and hands-on guidance.
  • Evaluated employee progress using key performance indicators, providing constructive feedback for continuous growth.
  • Streamlined training materials by integrating multimedia resources, improving engagement during sessions.
  • Boosted sales performance by developing and implementing comprehensive training programs for new hires.
  • Addressed any employee concerns or conflicts promptly, maintaining a positive work environment conducive to high levels of performance and job satisfaction.

Pharmacy Technician

Walmart Neighborhood Market
02.2018 - 09.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

Cosmetology -

Empire Beauty School
Greensboro

Associate Of Arts And Sciences - Unfinished

Guilford Technical Community College
Jamestown, NC

General -

Southeast Guilford High School
2016

Skills

  • Filing systems
  • Database entry
  • Administrative tasks
  • Prioritization
  • File and database management
  • Sales expertise
  • Handling payments
  • Scanning and copying
  • Multitasking
  • Customer Service
  • Professional and mature
  • Administrative Support
  • Software proficient
  • Team building
  • Shipping and receiving
  • Package handling
  • Materials transportation

Timeline

Clerk

Harris Teeter Distribution Center
09.2023 - Current

Inventory Specialist

Cardinal Health
09.2022 - 09.2023

Sales Floor Trainer

Walmart Neighborhood Market
09.2019 - 11.2022

Pharmacy Technician

Walmart Neighborhood Market
02.2018 - 09.2019

Cosmetology -

Empire Beauty School

Associate Of Arts And Sciences - Unfinished

Guilford Technical Community College

General -

Southeast Guilford High School

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Madison Mitchell