Madison Hemrick
Spring Lake
Summary
Proactive cashier experienced in cash transactions and customer service. Skilled in training new team members and resolving issues effectively, contributing to a positive shopping experience and repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Brooklyn pizzeria
Fayetteville
01.2024 - Current
- Handled cash transactions and maintained accurate till balances during shifts.
- Maintained cleanliness of work area and dining space to ensure hygiene standards.
- Resolved customer complaints promptly to ensure satisfaction and repeat business.
- Trained new cashiers on company procedures and customer service best practices.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Built and maintained productive relationships with employees.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
High School Diploma -
Pine Forest High School
Fayetteville, NC06-2025
Skills
- Customer service
- Cash handling
- Team building
- Conflict resolution
- Time management
- Training delivery
- Multitasking and organization
- Cleaning and sanitizing
- Team collaboration
- Staff training
- Customer relations
- Customer assistance
- Basic math
- Clear communication
- Drawer balancing
- Payment collection
- Credit and cash transactions
- Credit card processing
- Identification checks
Certification
CPR
Timeline
Cashier
Brooklyn pizzeria
01.2024 - Current
High School Diploma -
Pine Forest High School