Madison Grizzard
Roanoke Rapids
Summary
Results-driven lead server skilled in team leadership and problem-solving. Proven ability to enhance service efficiency and train new staff, ensuring a seamless dining experience for guests.
Overview
4
4
years of professional experience
Work History
Lead Server
Cracker Barrell Old Country Store
Roanoke Rapids, NC
12.2022 - Current
- Supervised daily operations, ensuring smooth service flow and guest satisfaction.
- Trained and mentored new servers on menu knowledge and customer service standards.
- Managed table assignments, optimizing seating for efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
Server
Ruby Tuesday
Roanoke Rapids, NC
06.2022 - 06.2023
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu presentation and food recommendations to enhance guest experience.
- Maintained cleanliness and organization of dining area to ensure safety standards.
- Collaborated with kitchen staff to deliver timely and accurate orders.
Education
High School Diploma -
Roanoke Rapids High School
Roanoke Rapids, NC06-2022
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
Timeline
Lead Server
Cracker Barrell Old Country Store
12.2022 - Current
Server
Ruby Tuesday
06.2022 - 06.2023
High School Diploma -
Roanoke Rapids High School